Ordered a pick up order and had to pick up in drive thru as I didn't realize I did pick up and late with kids in car. Never had any issues doing this with other bk establishments. I was waiting for 3 small items. Wrap and chicken fries and cheesy tots. The teenagers working window said we could pick up at drive thru but it wasn't until someone else came thru the drive thru till they actually served our items. Laughing giggling. In speaker saying welcome to burgerking where we roll or some weird stuff then when he handed us our food he said HAVE A NICE LIFE!!!?? I'm sorry u guys are serving FOOD. FOOD SERVICE. if your waitress were to give you your food and say have a nice life I don't think you'd want to eat the food. This was Friday night April 5th at around 9:05 maybe? These teenagers need to be spoken to. If they're doing this to everyone who comes thru that establishment making jokes being funny they'll just keep losing business. Idk if our food was messed with but it sure felt shady and 3 of the teenagers around our food at same time then coming to window laughing. Please check on...
Read moreI'm beginning to wonder if these ratings are just so the manager will know how horrible the employee are. I go to the drive thru and I waited like a really unreasonable amount of time but still I was like alright. Then I get to the window and they ring me up. Then they are away from the window for along time just to come back an let me know that they will have to change the diet soda "just to get your diet soda" wow I'm sorry I inconvenienced you! So I said that's fine you can just reimburse my card for the soda which really didn't make her happy. Like I only wanted 2 items I don't like regular soda and I don't like tea so really there's nothing you can substitute it with so what's the problem....
Read moreHorrible horrible location. From the manager Shaheen to the worker Sarah…..absolutely DISGUSTING attitude. No manners whatsoever let alone any idea on how to make customers happy. Old, leathery, dry, food….if you complain they start counting the minutes on how long it took you to realise they gave you half day old food. Only decent person there was a hijabi girl who was vehemently trying to complete orders. Poor thing kept asking and begging other workers to do their job. 15 mins standing in drive thru and no one even asked what I needed help with….also…4 workers simultaneously came out the back once I got loud. IGNORE THIS LOCATION IT NEEDS TO BE...
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