Subway — Restaurant in London

Ordered 6-in meatball sub white they put some kind of sauce on it that I did not ask for I brought it back to the window the woman came to the window I told her they put something on it that was not the melted American cheese I showed it to her she said no that's marinara sauce it comes with the meatballs. I think I know the difference between marinara sauce and some kind of white mayonnaise salad dressing on it that is not the cheese it's some kind of mayo or something I can't eat mayo salad dressing or anything of that sort.... I am allergic.... I think when you show them the sandwich and the mistake they made they do not need to question you especially when it's plain clear and right in their face You can see it with your own eyes. Really!!!!!!!!!!!!!! So I went back to the drive-thru window told him exactly what I wanted gave him the ticket and they gave me another one in its place and the bread was wrong I am not going back in it's not...

The person making my food constantly suggested to change what I ordered questioning every choice. Proceeded to say “that’s not enough ranch, are you a wuss for not wanting more?”. Place is laughable and I’ll never be back. I don’t normally write reviews ever but this is just ridiculous. My hope is this store closes. Pathetic.

Reading other reviews it looks like this fellow from Texas has been doing this for months. I’m still upset from leaving there hours ago. Completely unacceptable for an employee to rudely suggest their own personal preferences and snide comments like this young man (child maturity) did.

If you are reading this to make it more clear I wouldn’t even go back to this Subway restaurant even if they were giving free food away. Clearly management allows this or else I wouldn’t be reading comments where this guy has been showcasing this behavior for months. Avoid this restaurant...

We walked in and went to counter. The young man (employee from Texas he said)kept correcting us on our order rudely, judged how much or how little we wanted... Judged another customer before us about how much mayo she chose to use in her sandwich. When I picked two choc chip cookies out he literally told me I was “ weird” for not choosing the strawberry cheesecake …. There were no straws napkins available. The tea and lemonade was next to empty. Tables were dirty. Seemed unprofessional and easily distracted. Using his personal opinion towards customers. We will not be using this Subway again in future until this young man is spoken to about professionalism and courtesy, and until this is corrected. Plenty more subways to choose...