Carl’s Jr. — Restaurant in Long Beach

They messed up the entire order. Both my kids don’t like any cheese so I specified to the cashier no cheese on either junior burger. And after he went over my order, I again specified NO cheese. I had also asked for tomato on my burger. When I got my food, they gave me both junior burgers WITH cheese, gave me no tomato on my burger, and absolutely drowned it with mustard and it was absolutely disgusting. I couldn’t finish it because it was so gross. I couldn’t even hold it right because it was spilling. If I could give zero stars, I absolutely would. HORRENDOUS. And absolutely not worth the price at all. Do...

We were charged $4 for a cup of water in addition to our food order. We informed "Christhian" who was the cashier and he continued to enforce that we were to pay it. According to California Civil Code Section 114376 by law, restaurants in California are required to provide free drinking water to their customers upon request. Corporate has also been notified of this illegal activity. If contacted I will be happy to provide a copy of the receipt next to the photo of the water to...

It was my first time in this restaurant and usually I never get good service but this time since it was my first time so it was excellent service. The workers are really attentive and kind. They served my food really hot and fresh. And the manager was really understanding and super smart. Overall a really great experience being in this restaurant not to mention its cleanliness. Super clean and...