The Pan — Restaurant in Long Beach

Ohmigod, the flavor here is off the chain! Do yourself a favor and order the short rib benedict. I've had to order it multiple times. It's that good. It comes with 2 little corn cake pancakes topped with fresh santa fe style corn, perfectly poached eggs, tender short rib and this savory green gravy. Frickin chefs kiss😚🤌🏼My mom has ordered their boneless fried chicken plates more than once because they are so bomb (breakfast and dinner plates). The breakfast plate comes with a pancake and eggs and the dinner comes with 2 sides . I've tried it and the red pepper gravy compliments the chicken so well. I have also ordered the Mexican pizza and good is an understatement. It's comes with chile verde, crema, green onions, red chili flakes and parmesan. Order the thick crust though. The thin crust was a bit dry, still super delicious. Do not order the bacon churro. It is not rolled in cinnamon and sugar like you would think a churro would be and the powdered sugar they shook on it was minimal, to where it wasn't sweet at all. It was more like a fried bacon pancake. It did come with chocolate sauce, but that did not save it. Their crab cake benedict missed the mark, so I will avoid ordering those again. I've tried some of their cocktail drinks and they are just mid. Overall though, I will come back again and again. The staff is very welcoming and helpful and parking is better at their new location. Please note, I am not bashing this establishment. I love this place, but I would like to give an honest review on items to possibly help the restaurant refine where they missed the mark or help patrons avoid things they may not like. We appreciate the unique menu and look forward to trying more...

I've had this place saved for a while and was excited to go because of all the good reviews. However I was disappointed with my visit. disclaimer I understand that we are in a pandemic and that things are not how they used to be.

With that being said, I was unaware that you can add your name to a wait list on Yelp before arriving. We arrive with only 2 smalls groups waiting. But apparently there were 5 groups of people ahead of us on the list because they did it on Yelp. We waited over 30 minutes for a table because the guy who was the host was being way to nice and waiting for the people who put their names down on yelp to arrive. It should not be like that. If they arnt there when a table is ready we shouldn't have to wait 8 more minutes for them to arrive. Sit us and when they do arrive you sit them. It's simple. We waited an hour when there were so many available tables open.

Then when we finally did get seated it was like 1 server for 5 tables. So service was a little slow. Not blaming her for that she was just doing her job. Blaming management for this. Ordered a iced latte and got what tasted like chocolate milk. Absolutely zero coffee in the drink. Didnt want to drink it but it was the only option since the tap water that she brought was a huge disappointment. Waited atleast another 45 minutes to an hour for the food to arrive and when it did it was cold. And lacked flavor. I could have said something or sent it back but I'm sure we would have been sitting and waiting for another hour. So I did not. Instead asked for a box and it went directly into the trash can.

Overall I'm in no rush to...

Unfortunately, I am rating my experience with only one star. Food is good but overall service in VERY POOR. This is my fourth experience in the last 6 months and the service is always disappointing. I don't understand how they haven't figured it out. We checked in for patio service at 11:20 and were told it was a 15min wait. We were seated and waited and waited and waited. I finally had to get up and ask the host if anyone was slotted to take our order. This was 90min after we were seated. I regret waiting this long to speak up as I try to be sensitive to the servers. FINALLY Nicolette came over very apologetic and took our order. After another 35min, I go find my server Nicolette again to ask her to cancel my order due to the excessive wait. (I find her chatting with co-workers at the bar) She is again apologetic and says it will only be 5 more mins. She also explained that because of the weather there was a lot of pick up orders and they have now stopped taking pick up orders. I thought that was an unacceptable excuse. Does this mean that the customers that come in to dine don't merit good service? Anyway...Literally one minute later, all our food came to our table. Not to mention that the poached egg on our eggs Benedict was way overcooked. This experience was Disappointing enough for us NOT to return as the last other times were also disappointing. The shocker of my experience is when Nicolette said, sorry about your wait so NEXT TIME YOU COME, ASK FOR ME (NICOLETTE) "THE MANAGER" FOR FREE DRINKS! WHAT!? SMH...side note, we were there over two hours and the restroom...