Subway — Restaurant in Longview

Very unprofessional I put my order in at six to be ready for 630 got there at the right time. My app said it was ready. They were not ready at all. I waited 15 minutes for my sandwiches and all the employees were rude. Also claim that they have no access to how the meter or the app works then that should not be an option for customers to use. This was flat out ridiculous, and a waste of my time. Mind you I ordered ahead of time for a reason, they had 3 people there, if they knew how to properly run a shop they wouldn’t have had this issue. They were moving like snails I had to come back in 2-3x to check if my 3...

The staff did great. We ordered three subs, and they tasted the way they should; even layers of veggies, good amount of sauces, bread was cut appropriately. The lady working the line heard everything we asked, put the right ingredients on the first time through, asked if we wanted anything else, and even if our sandwiches looked good. Other people came in, she greeted them. Made me feel good about her customer service. As soon as was needed, she called the other worker from the back and THEY GOT THAT STUFF DONE RIGHT. I wish i remembered both their names because they were on point...

Hopefully this gets the attention of the store. I went for lunch yesterday and there was 3 workers, and 1 of them was new. I don’t know how much “training” (if that’s what they call it) was done but that poor girl kept getting yelled at by the older worker and you could tell she was just bossing her around and so annoyed she didn’t know how to do anything… then found that ladies hair in my sandwhich 🥴 asked for extra veggies for about every one, and still barely had any on my sandwich- anyways hope they can take time to train the workers and not not have their hair end up in...