Main Street Bagels — Restaurant in Los Altos

Things changed and regrettably not for the better. We have been coming to this shop for years. They had excellent bagels and a very pleasant and friendly lady at the counter. No anymore. Both changed. The person at the counter is inattentive and unfriendly, the bagels are inconsistent in quality - some look like buns with no holes, some are not connected and different sizes or under baked. The price also went up over 22%. Too bad... It was nice...

Don’t eat here unless there are no other options. The staff could not have cared less about their jobs, which resulted in a bagel with barely any cream cheese. I bought a toaster bagel with honey walnut cream cheese, but all I got was a bagel with a small smear of cream cheese. The bagel itself was on the dry side. The actual store is dirty, and the floors were slightly sticky. Will...

Main Street bagels and Sen (owner) are amazing. Delicious, fresh-baked bagels and the best service imaginable. Sen somehow finds a way to remember everyone's name and their favorite order. I've seen her greet every successive customer by name on a busy morning and ask things like "would you like a blueberry bagel again for your son "? We come here 2-3 times per week...