Alessandro's Pizza Italian Restaurant — Restaurant in Los Angeles

This review is for "Amazing Vegan Pizza," the ghost kitchen that operates out of Alessandro's restaurant since, like most ghost kitchens, it does not have its own Google/Yelp/social presence—probably to avoid customer reviews. "Amazing Vegan Pizza," as it's called on GrubHub and Uber Eats, is decidedly not amazing. Not even a little bit. I was pleasantly surprised with how fast my order was prepared and delivered but soon realized that this impressive speed was due to the restaurant woefully under-baking the pizza. The crust was still doughy-soft, and the vegetables didn't seem to be cooked at all. They weren't even melted into the cheese. It was almost as if the cook forgot to add the toppings before it went in the oven and thought they could toss them on at the end and no one would notice. Also, despite the quick delivery, the pizza was room temperature when it arrived. It was 80 degrees outside, so the pizza would've been warmer had it been left on the sidewalk for a few minutes, so it's actually impressive how not warm it was. And the (uncooked) cherry (tomato) on top of the experience was that the pizza had no flavor. The sauce was nearly non-existent, the crust had no discernible seasoning whatsoever, and the vegetables were raw. I paid $30 for a 16"-diameter circle of half-baked bread with sprinkles of a garden on top. Though it goes without saying, I will not be ordering from "Amazing Vegan Pizza" ever again and I will be letting everyone I know to...

Place has great food, and I would give 5 stars, but I find it ridiculous that there was one lone guy working, at night no less, and had numerous walk-in orders and food delivery (Uber, Doordash, etc) orders. Unacceptable! Really felt bad for the guy. Took 50 minutes to get my order. Not faulting the worker. If no other help available then the owner needs to work, or just close until they can properly staff.

Adding to this original post -

They now have 2-3 people working, but are still very slow. Orders always backed up. They need 4-5 people working. They are also breaking the law by not allowing customers - dine-in, pick-up, etc. to use their restrooms. Which work fine. By state and federal law they must allow customers to use the restrooms, but they refuse. They...

ICE COLD I ordered depict all of the bad reviews because sometimes the reviews are based by opinion and taste. But i have never ordered from door dash and my food arrives cold. This pizza was ice cold and so were my chicken wings. The pizza looked 3 days old. My husband and i still ate some because we COULDN'T cancel the order and we were so hungry after a long day at work we didn't want our money to go down the drain. So we warmed it up and ate it. I will never ever order from this place again. Please upgrade the taste, warmth, and presentation of your pizza and im sure more people will start to talk about how good it is. But for now nothing but a...