Arby's — Restaurant in Los Angeles

On October 5th, my husband, my brother, and I decided to try Arby’s for the first time. We each created our own accounts through the app to browse the menu and place our individual orders. We were excited to use the BOGO coupon available, which allowed us to try multiple sandwiches as new customers.

After placing our orders, we went to the drive-thru to pick them up. When we reached the speaker, we said, “We have three separate orders for [names].” The employee asked us to pull forward to the window, and we could hear another voice in the background saying, “They need to come inside.”

When we got to the window, the employee immediately spoke to us in a frustrated tone, saying we weren’t allowed to order separately. He said, “We took $35 from them for ordering separately,” and repeatedly emphasized that what we did “wasn’t cool” and “isn't allowed.” We explained that we were three different people, each paying for our own meal, and that this was our first time ever visiting Arby’s.

He then replied, “Well, I don’t know that your accounts were all just created,” implying that this was somehow an issue. We tried to clarify that our accounts were new because we had never been to Arby’s before, but he continued to talk over us. He ultimately said, “We’ll let it slide this time, but we’re going to remember you.”

We left feeling uncomfortable and disappointed, especially since this was our very first Arby’s experience. We were genuinely excited to try your food and were surprised by how we were treated for simply ordering separately as...

I love hamburgers! However, when I think of a delicious burger, Arby's doesn't usually come to mind. I have to admit though, their commercials make their burgers look incredibly appealing, which piqued my interest. The closest Arby's to me is in Reseda, so I decided to give it a try.

The first thing I noticed was how clean the restaurant was. I loved it; cleanliness is a crucial indicator of the pride the staff takes in their establishment. Erick greeted me warmly and took my order. When I mentioned it was my first time there, he assured me with a smile that I wouldn’t regret it.

I ordered the Deluxe burger with fries and a drink. The fries were crispy, perfectly salted, and not overcooked. The burger was delicious. Everything tasted incredibly fresh, from the tomatoes and pickles to the lettuce, as if they had just been picked from the farm. The burger meat was not greasy and exceptionally tasty. I finished every bite with a huge smile on my face.

Arby's now holds a special place in my heart when I think of a delicious burger. Thanks to Erick for the great service and friendly welcome! And I certainly can't forget to thank the chef who cooked my delicious burger. It was...

Horrible experience. The meat was white and cold and yucky. I love Arby's but this was horrible. And the curly fries were just like scrapings of pieces, and since when does the cashier ask for a tip?something was wrong that night I tink. I have not been to that particular Arby's in 10 years. Try closed one on topanga, and it was always good. Not another one within 30 mins from me anymore. We couldn't even choke down the sandwich . Just got thrown away 😭😞 Ok, march 2025 . I like arbys so I decided to go and see The same guy worked there, nanda He was good y He was good this time, got our order and was very nice, and got our food, he missed fries for cirlies, that's excuseable we went back and the fries. , food was decent . So compared to last time it was a significant improvement T. I will go again and its all good I remove my horrible experience review. You have to give second chances and it the only arbys around, been there forever. Had the two beef and cheddar 699. It was a good deal.. cheaper than some clown fast food places. Well arbys you started to earn yiu way back . Buns were fresh . So keep it up and you will...