Burger King — Restaurant in Los Angeles

As vegetarians, we've eaten at this nearby clean and pleasant location before and were able to sub an Impossible (vegetarian) Whopper for a meat Whopper for specials like Whopper Wednesdays. We are fine with the upcharge of $1 as the veggie Whopper costs $1 more than the regular Whopper. The Burger King website says in the FAQs “Can I sub the Impossible Whopper patty on other burgers? Yes, the Impossible Whopper patty can be subbed on other burgers.” But apparently no longer. We spoke with the manager Manuel who said that the computer won't allow him to make the substitution. I commented that computers are doing all of the thinking now and he was offended (not my intention; after hearing the computer statement again and again at banks, airlines, etc., I was talking about society in general). In any case, Burger King's corporate department wrote to me, "I have forwarded your experience to the franchise owner so it can be further investigated at the store level to ensure this never happens again. Where required, coaching and training will be applied and the concerned team member approached accordingly." However, I'm not willing to go in for lunch and have to argue anymore so won't be going back to Burger King until I hear from others that they've...

Wow. This place. As a vegan I was very hesitant to even step inside a BK, but feel it is important to show the demand for vegan food at even the crappiest of restaurants. So I got their ad, which advertises buy one whopper get one free. Except the manager Manuel simply refused to substitute an impossible patty as part of their advertisement. He didn’t even acknowledge that I am fine with paying extra for the party substitution, and told me he can’t help me. Wow. What a discrimination against someone who doesn’t want to eat meat. I can’t even PAY extra for you to honor your advertised deal? No where on the ad does it say you can’t substitute an impossible patty. Shame on Burger King for their subpar managerial training. This guy basically fell apart at the first sign of a new concept. Staying away from this establishment like my instinct...

I always accidentally order the quarter pounder with cheese because they put it on top of their menu like McDonald's. I don't go to Burger King for the quarter pounder with cheese. I go to Burger King when I want a Double Whopper with cheese! Take the quarter pounder with cheese off the menu. It costs more and it sucks!

DOUBLE WHOPPER WITH CHEESE, PLEASE!

If i want a quarter pounder with cheese, I'd go to McDonald's. That's their brand. Stick to the...