Cactus Taquerias #3 — Restaurant in Los Angeles

I'd really hate to do this since I like this place so much, but Cactus is starting to slip. My boyfriend and I always come here together and he always gets the fish burrito. You can either get the fish burrito fried or grilled and my boyfriend ALWAYS says fried.

What's interesting is that whenever we go home and he starts eating the burrito, it's usually grilled, even though he's asked for it fried. The most recent time we went, I told the sales woman to make sure that the burrito has fried fish and she starts to argue with me.

She says that the fish burrito is always fried and I told her no, that sometimes it is grilled even though we've asked for it fried. Then she says "Well then you must not have ordered the fish burrito." Umm yeah, I think I know what I ordered, lose the attitude. (This problem has also happened with the Shrimp burrito).

Long story short, my boyfriend and I won't be coming here anymore, despite the good food. The customer service has dropped and I've found much better Mexican restaurants...

As great as this place can be, it's inconsistent and the staff generally do not care about the quality of the food they out out. I order hard shell tacos and everytime i have to ask for the salad, salsa, sour cream, guac and cheese to be INSIDE the taco shell, 75% of the time the tacos are ontl their side and all the condiments are on top of the shell, om the side of the taco... now its not even possible to hold without getting sour cream on my hands.

Today one of my hardshell tacos came already broken and the other has a short side and long side that were so wacky, there was a whole inch of shell on 1 side past where the other ended, just sloppy for no reason.

Mind you i went at 3:30pm when there was no-one, i still waited 10 minutes for food and it was presented and made without much care.

Too bad because the taste is good but too frustrating to recommend to...

This place has much more options and is so much better than Henry's Tacos, in my opinion only. I know Henry's Tacos is a Valley staple, but this place is totally different. I love their Carne Asada Super Fries! When they first opened up, they gave you huge portions, but now that they are more situated, they're portions have gotten smaller and prices a little higher. The downfalls of this place is the parking situation and the salsas aren't that impressive. They'll only give you either red or green salsa. You have to ask for the yellow, aka habanero, and even though the habanero is definitely spicy, there's no flavor. Nothing worse than having salsa with no flavor. You can also order ahead...