three times there and three times bad. just quesadillas. how hard can it be? with chicken. two times they forgot the chicken (yet charged for it) third time no chicken (i checked before leaving) and they tried to argue and say i didn't order with chicken, yet there it was on the receipt..... as well as the fries they didn't put in the bag. won't go again as who knows what they'd spit in? when they DID put the fries in the bag on the third time, they literally dumped them in the bag. no fry bag/portion container... so who knows where they were, or if it was the right amount?
Eta Thought id give it another try after a year. Nope. Still messed upa simple chicken quesadilla, for which i specified NO peppers. Got home, first bite was enough pepper to blister my mouth... literally. Tossed in the trash. Money wasted. Will not return
Eta. Tried one more time. Chicken quesadillas. Only. Took forever. Got back to work, opened bag, no chicken, hardly any cheese They all got raises in pay, but...
Read moreI usually like this Del Taco for a late night run, it's quick, cheap, and good. But tonight the staff was extremely incompetent and rude. They gave us our order with no receipt.
We didnt check until we got home, there were 2 missing items and drove back.
The employee (said she was a manager) was unapologetic and rude saying she just got there and had no idea and can't help because she needs the rest of our food. (No you don't, literally no other restaurant asks for our food when they mess up.) She asked what items we were missing and she said we weren't charged for them. HOW WOULD WE KNOW WITHOUT A RECEIPT?!? And why not offer to make them and charge us for them? Cause she was too busy arguing!
After complaining, we finally got the receipt and saw the items were deleted from the order and even those were wrong. My son didn't get his fish burrito, I didn't get my quesadilla taco....
Read moreBugs in their soda machines. Came here on Sunday May 8th around 5:30, I poured soda from their soda machine and saw black things floating in it, I spilled it out and in the bottom was a dead bug. I told the employee who took my order, skinny girl with fake lashes and she got awkward and either didn’t know what to say or couldn’t care less, then looked at her coworker (kinda chubby) who was next to her and laughed. Please hire employees who actually know what they’re doing and clean your soda machines. That’s disgusting🤮 as for everyone else please avoid this location, the burritos are stale and the salad looked and tasted like it was a week old. Posted this on all social media platforms and told everyone I know who goes...
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