Jack in the Box — Restaurant in Los Angeles

Came here on 8/27/25 and drove away with iced coffee which I've been having for years. I noticed it tasted funny when I first sipped but I thought it was just made a little bitter, and because I hadn't had it in a while. I continued to sip on it for 10 minutes, until I realize that it was chemicals that I was tasting. I immediately turned my car around and went back and informed the manager about the coffee. The manager did not care and just gave me a refund. I told him to try the coffee so he can see what I'm talking about, especially because other people will get sick. I don't think he did, and I wouldn't be surprised if other patrons today experienced the same thing if they ordered the coffee.

No exaggeration when I say the iced coffee tasted like a mix of cleaner and iced coffee, as if somebody forgot to thoroughly wash out any cleaner in whatever was used to make the coffee. My throat was burning for 3 hours after my last sip, and only because I had Gatorade did it flush out the burn. I drank about 15% of the coffee and I still experienced this. I sent a message to corporate but have also reported this location and incident to the Los Angeles Department of Health.

I have been going to Jack in The Box for 3 decades, and have gotten their iced coffee frequently. Never again will I patronize JIB when they don't care about...

Let me start by saying that you can smell the dressh barbecue when you open the door! I was greeted and seated immediately. You can see TV from like 85% of the restaurant. Which is good, because I wanted to watch NFL football on Thursday night. Keyona was our waitress. She was amazing! � � if we got a question or seemed to not know next to something she was more than willing to help us. Very patient. Checked out us often. Our food was served on time. The food had a smell. Their burgers were good. Salads umm umm good. The bathroom is very clean. The atmosphere was/very family friendly. And the price was very good. $16 for a burger of choice and 1 side was good. The hamburger was great! You can add salad for $4. 95. The salad was big. All in all, I left very overwhelmed...

I ordered to sausage burritos and a 3 piece eggroll. When I got to the window, Diana did not repeat my order nor did she ask me before coming to the window if my order was correct on the screen. She also put my receipt in the bag. I got to my destination and my order was not correct so I had to come all the way back to place another order. When I got to the window the second time, I was trying to explain to her my frustration and she kept talking over me. I finally asked her if she was going to let me speak or if she was going to continue to talk over me. When I was done speaking, she didn't even offer an apology. If I didn't have to be back at work I would have asked for a manager. Very disappointed. This was my first time at this location and sadly...