Pizza Hut — Restaurant in Los Angeles

Okay, so I tried supporting Pizza Hut (even after a negative experience at the same Pizza Hut location a few months ago). I ordered pizza and (12) piece bone-in wings inside the store. After waiting approximately 35 minutes for my meal, an employee asked me what I was waiting for? I replied that I was waiting on my meal that I ordered nearly 35 minutes ago and after she looked around at the pizza storage table she began to question her co-worker who apparently told her she put the wrong sauce on my wings. The employee returned to the counter area and began speaking to me (I couldn't hear what she was saying because she didn't speak to me thru the speaker system and wasn't audible. The store employee informed me of the issue and said that she could give me the pizza now while they re-cook my wings and that it'll take (7) minutes for them to be ready. She offered me a small bottled soda for my inconvenience and I put the pizza in my car and waited. I returned back inside the store after (7) minutes and my food wasn't ready still. The employee that initially took my order returned from a break?? and I asked him how much longer before the remainder of my order would take because my pizza was cold by all this time. The store employee looked around the pizza cart area and there was a container of wings that had been sitting there for about 5 minutes and her looked inside the container and gave me the container. I realize that all (3) employees are probably overworked and underpaid and probably doing their best however, I WILL NOT support any place of business that is disorganized where I spend my money at.

P.S. There was also a piece of greenish-color paper inside my wings near the bottom. *I photographed the paper in my wings order. 🤢🤮

I WON'T support Pizza Hut anymore following both of these negative...

This is the worst Pizza Hut I placed an order and they missed to deliver my order saying they called when they never did and they never showed up to the door. I called the store and they said oh your order was cancelled because they called and you didn’t answer which was not true. Then the cashier tells me she will replace my order in which I’m assuming she’s replacing the same exact order TO THE SAME EXACT ADDRESS .. when the deliver guy answers he says he’s in a totally different street and goes about calling me a liar and telling me to stop playing around and starts yelling at me in which I state I don’t think this is the type of customer service you are trained for . He continued to say I was lying and saying to stop playing games . I called Pizza Hut about 10 times and wasn’t answered This place is a joke management is a joke the deliver guy is a joke so unprofessional. Pizza Hut...

Very poor service. Julie took my sister call. She called and order a pizza at 6.53pm they took her order. Was the special. The order was supposed to be ready in 30min. I when to Picked it up at 7.10pm and was not ready. I waited until 7.20 and was still not ready. Then 7:30pm. JULIE was the only person attending the long line of client waiting to order or pick up and order. We understand that had a lot orders. My biggest complaint is that they need to put more cashiers to help specially when is a weekend.. This weekend is December 24th 2022. This was for a surprise Aniversary now there's jo food. I had to go and get other pizza since my order was not take. Had my family waiting. We didn't have food for the anniversary 😢 😕 😞

I did mentioned her I was going to place a complaint if I recalled correctly her manager is Linda. LINDA YOU NEED TO REQUEST...