Puro Texcoco — Restaurant in Los Angeles

⛔️WORSE COSTUMER SERVICE EVER⛔️ Short lady by the register is gonna ruin this business mark my words , I really hope she's not the owner . She has a unprofessional, uncaring attitude to costumer, mistreating and disrespecting every step of the way , talking down to costumer like if she's doing us a favor . We asked for extra salsa and she couldn't be more unprofessional about it , instead of addressing the fact that asking for extra salsa will incur in extra charges , she just told us "ven por mas cuando te la acabes " "come for more when you finish it ", with this disrespecting tone , like if we are not costumers but little kids instead .

I don't care if I have to pay extra for salsa to the already extremely increasing prices . they even went ahead to tape all of their prices on the wall menu so you don't know how much they charging you . , hotwater instead of real consome a nd green water instead of a real green salsa.THis place quality is definitely goingdown. it just to be the only place with real barbacoa, nowa days they...

We stumbled across this place right before we headed back to San Diego. Noticing the line out to the parking lot at 0900 on a Sunday morning that was all locals we decided to stop. And let me tell you we're glad we did!! The have barbacoa and it's AMAZEBALLS!!! We had a barbacoa burrito, a chicken tostada and the wife had a Huitlacoche taco. [Yes a place in the USA that serves Huitlacoche!] Talk about traditional. It was just stupid delicious. We went back and got 3 more tacos, not because we were still hungry but because it was so incredibly delicious. I tried the chorizo taco, and it was great, which is unusual because I don't care for Chorizo, but here they can pull it off right.

There is no restroom, no salsa bar and you eat on tables in the parking lot that are under an awning. But this place is awesome! I don't speak enough spanish to know what the hours are and they are not posted that I could see. But the menu was in spanish as...

Could it be a minus star if we could, the customer service here was just awful, if you request for a plastic spoon for your broth, they want it to charge for it. SECOND the staff treat you like if you were stealing something if you ask for a couple of green salsas, they refuse to give it , even though we were willing to pay for it. Just so a terrible experience.

Third cleanness , we as customers we have to clean the tables in order to use them , because the staff is not going to pick up the...