Starbucks — Restaurant in Los Angeles

This is the closest Starbucks to me so I go often unfortunately. They aren’t friendly and they don’t make you feel welcomed. There are two short Latinas in specific that have a bad attitude and they do the bare minimum. Iv heard guests before say “what’s her problem” when talking about ordering with her. You can tell they are there for the paycheck and nothing else. The bad service can be overlooked but the bad drinks can not. When you get a drink they leave the syrup on the bottom without mixing it in the espresso or the rest of the drink. You can tell it’s rushed because they don’t put any effort into making it the proper way. On top of all this they are really slow and don’t know how to handle rushes. It’s not uncommon to wait 10-15 minutes for your drink. Last time I was there all the other customers seemed upset and were talking amongst each other about how each of them waited over 15 minutes. So in the end, there isn’t much good to say about this location. Really not worth the hassle, I hope they make changes because they have potential especially since they are a busy location in...

I have always found the baristas here to be quite friendly and they always get my drink orders right. This location does limit the number of customers in the store at one time due to COVID-19 restrictions so sometimes you have to wait outside. Due to the Coronavirus pandemic and local restrictions, there is no in store seating and the restrooms are closed to the public but there is an outdoor seating area with table umbrellas for shade along with free wifi. This store also has a drive-thru but I notice that often walk up ordering is generally faster. You also have the option of ordering ahead with their Starbucks phone app. One nice thing about this particular store is that they are open until midnight which is convenient for me as I often...

This Starbucks is not the best I’ve been to. I noticed the barista caught himself after making my drink iced rather than hot and had to remake the drink. The staff was decently friendly. There’s also extremely limited seating. Also, they played “moody” rock music a bit too loudly. I’m not sure why they’re playing music that doesn’t cater to a wider scope of customers —maybe because the staff here is quite young? Parking is ample behind the building.

I still feel that the Calabasas/Las Virgenes, Mulholland Drive and Warner Center locations have the best customer service in the valley with friendly staff who make you feel like they care about your Starbucks experience.

Disappointed with the ambient feel and service of...