WaBa Grill — Restaurant in Los Angeles

Extremely rude staff. I asked for no waba sauce on both bowls because me and my friend are allergic to it. When I walked out, I noticed it was covered in sauce, “I said no big deal, it was a mistake”. I checked my receipt and yes, I in fact asked for none but I tasted just a bit to confirm. The girl with the dyed hair, extremely rude, told me “We didn’t add any” and hesitantly said we’ll remake them and to watch the cook remake them. I said “well maybe it’s a cross contamination” she looked at me like that was her first time hearing those letters strung together (concerning). Anyway, the “cook” lets out a joke and says “this isn’t Benihanas” because I have to watch him now prepare it and see “how no sauce is added” another guy at the register says “ if you’re allergic then why did you taste it” (I can have a bit without getting completely gluten). Does waba grill not train their staff on allergies and cross contamination? Anyway I see how the “cook” makes the bowl and immediately notice the cutting board is completely lathered in waba sauce. Please retrain your staff on allergies and cross...

I stopped by here this morning to pick up my online order for my wife. I found parking right in the front because I came right when they open so the plaza where this store is at wasn't busy yet. If you come later in the day then finding parking can be difficult.

I arrived early to pick up my food so it wasn't ready yet. I stayed inside of the place and waited until the food was made. The food was ready at the pickup time I selected and I took it home. My wife got her Salmon Veggie bowl because that's her favorite. The portion size of the salmon was small so its not always the same size. I selected for extra veggies instead of brown rice and it looked like they give more veggies. My wife loved her food, the salmon bowl never...

I’m starting to get mixed feeling about this place. I’ve been coming here every other day for the past 3 years and the bowls would be serve all the way to the top but now In the recent weeks they are serving them half way and today they got a little over hand they serve my bowl bellow half away !! It really did upset me ! I didn’t get a chance to go back and complain because by the time I noticed i was already at home. I’m sure I’m not the only who notice this. If they are gonna start doing this then they should lower the prices as well. I’ve been to other places and this is the only place who is...