Winchell's Donut House — Restaurant in Los Angeles

My first visit at this location, I've been to many Winchells in my life and never got charged "a bit of extra" onions for my pastrami bagel...hahaha I dont even think they have a charging price for it because its under "sauce" for $.75.

Honestly, I wasnt asking for a whole extra half of onion, a little pinch extra then the usually amount wouldve been fine...also its CUSTOMER SERVICE....literally they trying to get every penny, I guess...then also idk if because I was the only asian, non speaking Spanish person in there...when I order the extra onions, I said I WANT IT ON THE SIDE TO MAKE SURE YOU GIVE ME THE CHARGED AMOUNT OF EXTRA.

Of course when I watch her make my bagel, there's no "extra"..it literally looked like the normal amount of onions they put, so when I asked about it..it was kind of brushed off like "yeah, extra onion" as if she out more but really none extra ...so I had made her give me the $.75 worth of raw onions I've paid for.

I aint coming...

This is my first visit to any Winchell. There are no description cards in front of any of the items or on the neon menu. Nor could I spot paper menus. The coffee machines don't look like they get cleaned often. I heard the male staff say, "you are a croissant game" and later, "you are a talking game" but when I requested help in English, he didn't switch languages. I left unable to get anything because the female staff and one English speaking customer were more interested in attacking than helping the situation. Similarly, most previous customers were more interested in filling the air with putridity than actually making a recommendation to someone who is clearly not a regular and is now not...

We have never had a bad experience at any Winchell's, but we really loved this one.

It was pretty late at night and we wanted donuts. We thought because of the time they may have only stale ones. I was wrong. They were fresh and the glazed were warm. Some of the selection had been removed because they don't sell stale donuts, but there was still so much to choose from.

We bought the 14 donuts for the price of a dozen.

The man working there was so kind and sweet and even helped my grandson open the strawberry milk he just had to have right then.

You will...