Wendy's — Restaurant in Los Banos

Thank you Sergio and shelby for being great customer service for late night travelers. Both of you made us feel extremely welcome you greeted us with a fresh smile and great service. Shelby took our order and remembered how my sister wanted her burger made as she was walking away shelby heard her clearly I didn't have to repeat it. Thank you Sergio you could've told us we couldn't use the women's restroom because you were cleaning. Instead you let us use it by stepping out and offered us to use it what a gentleman. I hope your company recognize both of you they have great employees again for late night travelers with your fresh smiles and outstanding services. I am a high critic for fast food restaurants I look at how workers greet you take your order cleanliness of your restaurant politeness of your crew. Your company Wendy's have a great crew for their company I hope you both are recognized for and outstanding job you both take seriously and humble at the same time. Will for sure recommend to family and friends who travel through to for sure stop at this...

So this is the fourth time they got our order wrong when it comes to their frosty. I like the orange cream and my wife likes chocolate. So first two screw ups we got both chocolate and no orange cream. The third and fourth time we got both orange cream and no chocolate. So on the Fourth time we called Wendy's and talked to the manager to complain. The manager apologized but didn't skip a beat to blame the Doordasher like it's not totally their fault. The manager agreed to giving a free frosty for the mistake. The driver who delivered our order came back with the said free frosty because he was in the neighborhood delivering another order and said he'd bring it. I give the driver kudos for doing it. So just the other day we ordered salads and again a frosty and yes orange cream, however we got a vanilla frosty. NO orange cream. So the count is 5 times wrong on the frosty and ONLY 1 correct. So watch out when you...

I went through the drive thru this morning and this little girl Angie was horrible. I ordered an egg and cheese biscuit with medium hot coffee 2 for $3 deal. First she was trying to over charge almost $6. I let her know politely it was the 2 for 3 deal then she fixed it. I asked for 7 cream 7 sugar because their coffee is usually strong. The coffee was cold and tasted burnt like the end of the pot sitting for a while. Then as I added creamer and sure she gave me ONE sugar pack and the rest zero calorie sweetener clearly 2 different color packages. Not sure why people have attitude and STILL no effort to get a simple order right. Making $20 an hour is crazy to still be miserable at work! Let someone else with better attitude and someone who would be grateful to earn $20hr do the job. I had to throw the nasty coffee away and didn't even bother with the...