Church's Texas Chicken — Restaurant in Louisiana

Being as the drive thru service is the Only service available, you would think that customer care would be the main priority, however, customer care seemed to be the last thing on their mind... I got it, we came through the drive late, 915pm to be exact, but that for no reason whatsoever gives anyone the right to treat the customer as a burden. We were told that they wouldn't cook certain items because the ovens were shut down. Now, I'm not self centered enough to think that they should fire up the ovens just for me, maybe they wait until they close to shut Everything down. Just an idea. Primarily, the employee acted as if we were a burden and, was extremely disrespectful! With the way we were treated, we will never go to that place again and, probably never give Churches Chicken our...

The worst service! The girls at the drive thru speaker are extremely rude! They make you feel like your a burden while ordering. They huffed through the speaker and laughed at me as if I was a joke. They cut me off every time I’d say something and wouldn’t even let me finish ordering, I got to the window and I tried finishing my order at the window and I could tell they didn’t like that at all. They pretty much threw my drinks at me and threw my food at me, didn’t look at me or even acknowledge me at all. They forgot to give me straws and the food was terrible. I spent $43.00 here and none of it was worth it. My chicken was all old and dried out and the strips were itty bitty. Like scraps. And the fries were so old. I had fried okra pieces in my fries. Not sure how that happened. DO...

When I pulled up there were two employees outside smoking, and when I got to the register I stood there for maybe 30 to 45 seconds before someone came out. A lady and a gentleman came out of the restroom went straight behind the counter and started taking orders and fixing food as well as the two people from outside. How disgusting is that you come from the restroom, you may or may not have washed your hands in the restroom but the perception is you’re coming from the restroom and you didn’t wash your hands if you immediately start. I know the two people who came from outside did not wash their hands. How disgusting I left without purchasing...