Jack in the Box — Restaurant in Louisiana

From the moment I stepped into the Jack in the Box located on Burbank, it was clear that this wasn't just any fast-food restaurant; it was a culinary haven standing proudly above its counterparts across the Gulf Coast region. This establishment sets the gold standard for what a fast-food experience should be, meriting a well-deserved five-star rating.The staff at this Jack in the Box deserve the highest praise for their outstanding service. They greet every customer with genuine smiles and an eagerness to assist, making you feel welcomed and valued. The team's efficiency and professionalism ensure that even during peak hours, your order is taken promptly, and your food arrives fresh and hot, without a long wait.Speaking of the food, it's apparent that this Jack in the Box takes great pride in their menu's quality and consistency. Every item I've tried, from their iconic tacos to their hearty burgers and delicious shakes, has been prepared to perfection. The ingredients taste fresh, and the flavors are spot-on, setting this location apart from others in the region.The restaurant itself is a testament to cleanliness and comfort. The dining area is kept immaculate, creating a pleasant environment for enjoying your meal. Furthermore, the management's attention to detail, from the cleanliness of the facilities to the presentation of the food, contributes significantly to the overall exceptional experience.In conclusion, the Jack in the Box on Burbank isn't just the best in the Gulf Coast region; it's a shining example of excellence in the fast-food industry. Whether you're a local or just passing through, do yourself a favor and visit this location. You'll be treated to top-notch service, delicious food, and an experience that will leave you coming back for more. Five stars...

First time I came here, it was alright, got what I wanted. It was a little slow in the drive-thru. Today, I went again because I haven't in a while. First thing was that the girl didn't let me finish my order, didn't even ask if I wanted a drink or a side. I went to the window because maybe she didn't hear me or thought I was done.

I tell her that I wasn't finished ordering, and mind you I said this in a nice way because I was giving her the benefit of the doubt. She proceeds to shake her head and slam the window shut and ask the next customer what they wanted.

I was appalled for two reasons, first that she was acting incredibly rude and second that she had the audacity to shut the door in my face without even telling me if she had a problem.

I didn't say anything more past "not finishing ordering" and left.

I understand working late and being the only person there as I have worked in the food and retail industry before, but that in no way allows for you to be rude to anyone especially someone who being nice...

Absolutely horrible customer service and this by a team leader at that. Order was wrong. Burger wasn't fresh. Wasn't asked if it was dine in or carry out so therefore my food was placed in a bag when I was eating in. If you're really wanting Jack in the Box then I'd suggest finding another location and skip this one altogether. Oh and I did fill out their survey that was on my receipt and gave great detail about my visit. As I was leaving I got a phone call from someone about my visit and he said that he would reach out to the restaurant general manager and have him/her contact me the next morning. Well the next morning came and went and no additional contact. So it appears that customer service isn't a priority from this...