Pizza Hut — Restaurant in Louisiana

Where to begin? The online ordering process went fine until I submitted my order. I received the confirmation email, the delivery time was 7:54pm though I ordered it around 6:20pm. I was OK with that as my husband and I were enjoying our day off from work and watching movies. We haven't ordered pizza since last summer and decided it would be a nice treat and forgo cooking. At 8pm our order had yet to be delivered so I decided to call the store to find out what the holdup was. As I was dialing the number the driver called and said he was leaving the store and would be at our house shortly. He arrived and was extremely nice. He apologised repeatedly for the wait and explained that they were understaffed, that there were issues with the call center where Pizza Hut outsources their ordering, and they were very busy. He took half price off our order and left. When we opened the box the pizza, bread sticks, and cinnamon sticks were cold. That wouldn't have been so bad if the food had actually tasted good. It was disgusting! The texture of the cheese was almost grainy. That said, we will not be ordering Pizza Hut again. I would like to thank the driver for his kindness, but as far as the food they will not receive our business again. We work too hard for our money to just give it away. Pizza Hut, Totino's $1.35 Pizza is way better and faster than the garbage that was delivered to our...

I feel like writing a review for places like this is pointless, but I felt the need to do so anyway. Normally when I order Pizza Hut, it always comes with a sticker to ensure it hasn’t been opened since it left the store. I called and the guy said that’s only when it’s contactless delivery. I never choose that option so I guess they’ve been adding the sticker onto mine anyway. Which I find to be a good option, just because I didn’t ask you to just leave the pizza at the door, doesn’t mean I want my delivery driver fondling my pizza on the way over…. Speaking of delivery drivers, normally my drivers are extremely nice and friendly. Tonight a small silver SUV of sorts parks in front of my driveway, the passenger, dressed in basketball shorts and a hoodie, gets out and grabs my pizza from the back seat, hands it to me and says here you go. Then gets back in the car and leaves. Very strange. Does this person work for Pizza Hut? Do they normally send out two people in one car? Who gets the tip? It was weird. I called Pizza Hut and let the guy, who answered and immediately seemed uninterested, I told him what happened and all he had to say was okay. I wont risk having pizza from here...

This Pizza Hut location is TOP NOTCH! I ordered online to do pickup in store. When I arrived to pick up my pizzas, the associate at the register was extremely friendly and asked how my evening was going. When my order was ready another gentleman called out my name and when I came to the the counter to pickup my food he opened each box to make sure they made my order correctly. After that I picked up my boxes and he came and opened up the door for me so I could make it to my car, without me askinh. I don't know, I have NEVER had such good service at a chain pizza joint ever in my...