Taco Bell — Restaurant in Louisville

I waited in line from 722pm to 743pm before the cashier yells out there will be a 20 minute to 45 minute wait, anyone who wants a refund has to wait in the manager who was the one making food and was super slow, the cashier told her one lady didn't want beans the manager looked up and said I got all these orders tell me when I'm almost at that order, one man said he been there almost an hour, thete was a remake that came in so the manager had to remake 3 different orders by that time the lobby us half full with customets awaiting in there orders another customer wanted a refund the cashier said the manager is the one who has to do that, the cashier went a few steps back to tell the manager he wanted a refund, she kept making the remake and a previous order, the customer was getting upset, when the manager came up for the man's refund I was standing behind him, I handed her the receipt as she looked up not saying anything when she put the receipt on the counter I reached for it to find out if there was a time on it but she snatched it and said she needed it, she gave me my money back and I walked out pissed and angry because the only thing came out her mouth was I need that not I'm sorry come again, absolutely nothing, but the cashier was rude too yelling I'm not take anymore orders there us a 20 to...

Visiting for 3 months and this location was on point the first two times I ordered. They were nice, fast and hot food. This visit I encountered a troll named DESTINY. She has no nametag and her face looks rough. Her customer service was non existent. I was scared to place my order, ahe did not greet me, especially after she tried to force me to give her my name and then she cursed me out and told me get out the store. I only wanted one item, as usual. She spent too much time not placing my order yet conversating about my name. Stop being in your feelings Kentuckians, especially on the clock! Keep it moving. You will not encounter the same type of customer every time! Furthermore, I am the customer, as long as I am not cursing yelling or disrespectful. . Stay in your lane and work. This situation could have got escalated on a street level or corporate level but I said my peace and went to another location that was friggin AWESOME! The other location will...

It would not get a star if there was a 0 star... i’m a Partially disabled US Army veteran and they refused to serve me at the drive-through because I was on a bicycle. They said it was company policy, when I asked for the store number they said it’s a franchise. They refused to give me the store number the franchise owners name or their names who were telling me That it was their policy To not serve people through the drive-through on bicycles, but if I had a moped under me they could.... There is no place to lock the bike up outside, and they said I could bring the bike in, which would violate local health department rules. Would the franchise owner please contact me soon, or I will go to the Kentucky Department If commerce and the veterans administration with this issue. Thank you And is this franchise...