Subway — Restaurant in Louisville

I use to LOVE this subway and the night I came there not only did was two girls inside dancing in the lobby and ignoring the fact me and my children we trying to get in but there was two cars in drive thru. Instead of saying only drive thru is open they ignored us... so I get back in the car my kids really wanted subway so I said fine we will go through the drive thru BIG MISTAKE the girl who made my sandwich was rude AND had me waiting a good 8-10 mins before she came back on the mic at this point I'm pissed she apologizes i proceed to finish I get ready to pay she disappears didn't say hold please nothing comes back 5 mins later tells me the total I said ya know you need to work on your customer service this is insane.. I didn't want that food and took my children to another one..I so wish these establishments would get it together stop hiring these young teeny boppers and train your employees...

This location is absolutely terrible, and the workers are very rude. The workers also have no knowledge, I was trying to find out about the deal for a foot long sub for $6.99, which is a complete joke. It's nonense that you can't just use the code in-store. What good is a rewards membership if you can't use the perks except online. So disappointing 😞 anyways the workers could not give me any information I had to call around to 3 different Subways to learn what I needed to know. The dining area was very unclean and nasty. I was the only one inside and had to wait for the worker to get off her phone to take my order and help me. The food was good as it always is with Subway, I feel like, since it's made fresh in front of you, it can't be screwed up too badly. Besides my food being good, everything else was crappy. I do NOT recommend this place. Take care and...

Went through drive-thru and sat for about 5 minutes. Came in since no one answered. and saw the only employee sitting in the lobby with headphones on, throw them off and run behind the counter before taking my order, she didn't give me the right kind of meat and her friends showed up when taking our order. Stopped making our order at the sauce station, let both orders sit for around 6-7 minutes while making her friends orders to which her friends came in telling her to stop ignoring the drive through line. Was just difficult for a simple subway order, happens when teenagers are hired...