Peephuptmei Restaurant — Restaurant in Lowell

3/19/2022 The absurdity I had deal with today was beyond words. First, I was told it will take only ten minutes. Sure ok. Waited. Came back. “Almost done.” Ok, sure. And then 30 minutes fly by, I start hearing my food name being tossed around from kitchen to the floor. “Hey, do we have any ‘lort chha’?” “Hey, he’s been waiting for awhile now.” “Oh lort chha guy getting mad” mind you, I was standing patiently waiting, but that comment alone did it for me. A waitress came over and ask how many I ordered. Shouldn’t you go ask the guy who took my order?! Through out my waiting, I see customers coming in asking for their orders and they have food trays laying around everywhere not know which order is which. An hour later, the chef came out with my food in a box. She was the only one who apologize sincerely while the rest of them pretend like nothing happened. The Last time me and all of my Lowell, Dracut, Tyngsboro and near my community will be going there. Treat all your customers with respect because word of mouth travels fast. I never raised my voice or showed them any stress and also tipped them 20% as usual. Off to the next restaurant who cares about their customers and not just taking orders...

I ordered two chowfon to go. One oder was chicken and vegetables, another order was beef and vegetables. My girlfriend and I enjoyed the chicken with vegetables it was great however the beef and vegetables chowfon was horrible. The vegetables and beef were sour. They must have mixed the left over or old portion with the flat noodles and heated it to make up the order. We ended up throwing it away and I got a stomachache from it. Kept running to the bathroom every 5 minutes. I wish people are more mindful about what they are serving to their customers rather than looking to make quick money by jeopardize the quality of food. We all work hard for our money and we always wanted to spend our money in the most conservative ways. But I guess some people sacrifice morals for quick money...

( Rude Service ) I ordered pickup, and came 30 minute later. I walked in and a lady waitress walked up to me and ask me, " what are you doing here" . I replied, " I ordered fried chicken ". While I was waiting, the same lady came up to me again. She was standing in front of me and said, " why are you still here waiting ". I replied, " I'm waiting for someone to give me my order, because no one is at the counter. So she went behind the counter, and gave me my food after I hand her money. I walked to the door, but right when I open the door about to get out. I can hear her said, " that guy is a yuon ". A " Yuon " means Vietnamese. I was very upset when I walked...