So my friend and I called this morning and wanted to place a delivery order for our lunch. There were some issues with the woman being able to hear us at first but my friend asked for a cheese steak and I jumped on the call and asked for a breakfast platter. We told the girl the time that we needed our food which was for 12:15. The driver arrived 15 minutes later then the time we asked for. They are only 10 mins away from our job so this started off poorly. Then the driver hands the food to my friend and my friends hands him $30 thinking he had his steak sandwich included so a nice tip if you include the breakfast platter after. My friend gets inside and realizes they never gave him his steak sandwich and that the bill only came out to $12.13. So he calls the place and they proceed to make excuses about their phone and also that it was not on the receipt. Come to find out the manager Theodora took our order and she never added his food to the order. We then asked for a refund for his food since his lunch was gonna be over soon. He paid cash so it took them more then 45 mins to refund his money. I never like to give bad reviews and my history shows that from previous posts. The communication and service earned this review and we suggest not ordering for delivery from them based on...
Read moreWanted to support small business , but I don't think I will return. This is the second bad experience in a row, although I hardly went. My family of 6 met there for breakfast. We gave our order to the server, and waited, and waited, and waited. Not even my husbands Orange juice came out. t We finally asked a different server. Then waited a long time when the second server said, sorry for the long wait, we are doing our take out first. That alone is wrong. We FINALLY started receiving our food but some plates were cold and toast was hard. My omelet was awful. Straight eggs alone, without milk or anything added. It smelled bad as well. No one came to ask how it was, we had to flag them. No one asked if we wanted more coffee. it was not due to over crowding either.. there was hardly anyone there which is why there was easy parking. I am not permitted to pick the...
Read moreVery inconsistent place. Once got a pretty good crab cake sandwich from here, went back and ordered on a different day (the same thing) and it was very mediocre and carelessly made. On top of that, they gave me an expired soda. Always someone different working here too. I went in and my food was waiting for me on the counter but no one was there to take my card, I had to echo a “hellooooo” throughout the place before someone finally came in a few minutes later. Also (during the covid outbreak, for anyone reading this when it’s already over) they have written on the door that masks are mandatory to wear when entering the restaurant, but you go inside and not a SINGLE person in there is wearing one. Why should a customer be forced to wear one then?? Makes no sense. I won’t be...
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