Papa Johns Pizza — Restaurant in Lower Providence Township

We ordered a stuffed crust pizza last night. After about an hour and a half of waiting, I called to see if it was on the way. The app said it was on the way for about and hour and I literally live 2 miles from the store. The manager asked me to hold on and then came back on the line to tell me it was on the way and then HUNG UP! I was about to call back and ask for an e.t.a. when the delivery person called. He proceeded to tell me that my address did not exist. I'm sorry, what??? I can assure you I do not live in an alternate universe. I've lived in the same house for over 30 years and I'm pretty sure I've mastered memorizing my address. When the delivery person finally finds me (I was standing outside waving and he literally drove right by me 4 times.) he hands me my now ice cold pizza. Not a word of apology. Not a word... period. Just a look of thinly veiled contempt. We didn't even eat it because of how nasty the driver looked at us. It wasn't even sealed so we were afraid it was tampered with. If I could give this papa John's less than one star, I would do it. Fortunately there are a hundred pizzerias around here so this is no loss. Order at...

I made an order from the Papa Johns located in 2810 Ridge Pike, Norristown, PA 19403 and waited over 2 hrs and never received it. I live approximately 10 minutes from the location and when I called at 9:50pm a rep from the location informed me that it was going to be another 1hr and 30 minute wait. Instead of coming with any solutions he was making up worthless excuses. At the very least he could've been more due diligent with my order and offered an option to pick it up with an added compensation for paying for the delivery fee plus tip. I declined the order after expressing my frustration to him and I definitely did not want a stale pizza with the possibility of them spitting on my food. He rudely expressed that maybe I should've ordered from DoorDash after I told him that DoorDash picks up from that location regardless of the locations lack of delivery staff. This should've been more properly mitigated and I'll never order from that place again while highly recommending that everyone else should avoid from that location. The King of Prussia location...

I visited this store today to purchase 2 pizzas and desserts for my job. I was pleasantly greeted by Demetrius, he informed me of the specials and then took my order. This visit to Papa Johns was better than previous visits to other locations because I’m very big on cleanliness and it made me happy to see how Demetrius washed his hands a number of times as he prepared the food; I could tell that he takes pride in his job and making sure that the customers are well taken care of. To top off such an awesome experience, when my order was ready, Demetrius offered to assist me in taking my somewhat large order to my car. Demetrius is a gem and I hope to see him excel in this company and wherever he goes in the future!

Sidebar: The pizza was awesome and everyone in my office looks forward to...