Poke Bros. — Restaurant in Lower Southampton Township

I order from Poke Bros all the time. The food is always very good and fresh. However, this time there were things that were missing from the bowl when they delivered it. When I called and told them, they argued with me and told me that nothing was missing. I told them what was missing and they continued to argue with me and told me I was wrong. He asked me what I wanted them to do and I asked them to bring me the items that were missing because I was at work. He told me to come and pick it up. I said I couldn't because I was at work which is why we had it delivered. He said he would not send the driver back out with the missing items. So, needless to say, I will not order...

I've been to the other Poke Bros in Warrington and like this one better, thankfully it is closer too. Their food is always delicious and fresh and orders are always done super fast. My only gripe so far is that twice now they have forgotten to put sauce on the order(another time today for my sister as well) and once forgot the masago which we paid extra for. I try and make sure to write down in the comments to please not forget the sauce but shouldn't have to be doing that. Overall we will still continue to order from here and enjoy the food, just hoping they get the sauce issue...

My original order was never delivered, so I contacted support, and they arranged for a redelivery. While waiting for the replacement, I noticed a driver heading toward a neighboring massage salon, which is likely what happened to the original order.

However, the redelivered order was disappointing—it contained less food than usual and didn’t include the items I originally ordered. It’s frustrating that the mistake wasn’t resolved properly, as it’s not the customer’s fault if the driver cannot differentiate between a CPA office and a...