Blue Sky Texas — Restaurant in Lubbock

I've been here plenty of times. The mornings alone would be 5 stars but every time we come at night it's been an issue. A couple months ago I came here around 730 with my kids had simple meals. I was number 50. By the time I got my food 84 was getting theirs. I went to the counter to get my food and it had been sitting there minus the cheese fries. My shake was watered down. Food was cold. Felt like I was the issue and it was their fault. Earlier tonight my wife placed a order and the girl who took the order had a attitude and was very short/ unfriendly. When I get to pick up the order I sat in the drive thru for about 5 minutes before I pulled up and just got off to get it myself. When I get inside I tell her my order and she seems bother as if I didn't try the Togo window. We usually dine in during lunch time and never have had issues so I'd give them 5 stars but lowered it because of night issues. I guess the management runs...

I not only got ignored for 42 minutes by the girl who took my To go order, but by the management as well. Apparently, if you are waiting on a to go order, they will not just give it to you when it is ready. They will let it sit in the kitchen until you come ask for it. I've worked at many restaurants and none of the managers were ever this oblivious to a customer sitting in the dining room for over half an hour with nothing in front of them but a receipt. Both managers saw me and did not make an effort to see why I was sitting there so long. Poor service. Poor management. Can't imagine the food was any better (this was a delivery order, so I didn't rate the food. Maybe it is good because the atmosphere is nothing to write home about. Idk what kinda of restaurant name Blue Sky is, but Blue is what you'll be if you try...

Excellent service, girl at the counter was super sweet and helpful for my first visit. Burger was amazing! Boyfriend enjoyed his salad (though his only complaint is it could’ve included a bit more than just lettuce and frito chili pie for a $9 fee.) Loved my milkshake. My only setback would be the extra charge for the sides. I don’t really understand that (first place I’ve ever been to that charged for sides, which you can get already included anywhere else with no extra fee.) The fries were bland and not very significant for them to be $3 extra to the order. Other than these small quarks, would definitely come back - with a smarter head as to what to (and not to) add extra to keep...