Jazz A Louisiana Kitchen — Restaurant in Lubbock

8/10/25.. I’ve known about Jazz’s Lubbock Kitchen for many years and decided to give it a try. Went around 11:30 am, just opening. I was greeted by a Very nice young lady and stated I want an order to go. I went over the menu, which looked extensive ,and since It was my first visit I decided to keep things simple. I ordered the half order of fried Oysters, Red Beans and rice with Andouille Sausage and a side of Dirty Rice. The order came quick with an Excellent Attentive server. Upon opening my to go containers. First was the Fried Oysters. Turns out it was a a full plate with Fries, Hushpuppies and coleslaw. I thought it would be just the Fried Oysters. However, 🤦🏽‍♂️… The Oysters out a Can, then Fried were Overcooked, chewy , rather Tough with most of the Cornmeal batter cooked off and with that. It had the Canned Fried oysters looking like Fried Chicken Gizzards. I really didn’t know oysters could be Tough and Chewy that way 🤔… The Coleslaw on the plate had a Red cayenne spice look to it with dark colored pieces on the ends of the cabbage 🤮.. Did Not Taste the Old-Slaw!! The Crinkle cut fries used were somewhat under cooked and No Ketchup offered to mask the sogginess of the fries. With Absolutely no Seasoning on the fries. The hush puppies looked good but I didn’t try. The side of dirty rice was simple Cooked rice with Tony Chachere's seasoning and a dash of parsley. The rice didn’t have any of the Trinity veggies ie: onions, bell peppers or celery or any type of Meat in it. No Flavor at All!! Was it called Dirty Rice due to Ungloved hands that Faked it, I mean, Made it 🤷🏽‍♂️.. The “Red Beans” and Rice. WOW. Why would you label a dish as such when in fact, what was used are Pinto Beans and not Red beans or Kidney beans, over a bed of Tony Chachere's seasoned rice with Boiled, thin sliced, Cheap Andouille, I mean An-Foolie Sausage placed on top of the Concoction🤦🏽‍♂️… And somehow , they tossed in the corner of the to go plate a pair of Hushpuppies to top off the Creation.Management, that Wouldn’t save the plate. My question is to the Kitchen Help.. Have any of You Guys Ever Eaten Cajun/Creole Real Food in Louisiana? Ever been to Louisiana? Know someone in Louisiana? Calling the Slop Kitchen Cooks Trash would be an Insult, an Insult to Trash!! In closing, there are quite a few YouTube Tutorials on how to Cook/Make Cajun/Creole Dishes. Heck, Management, why don’t you guys Hire some of the TikTok Louisiana Influencer Cooks as Consultants to help Teach Yall what some type food you guys are Trying to offer as Edible Lousiana Food.. Per this review, I only tried, really Tried the Basic things on their Menu. The $30.94 spent worth of …. Never mind! Went to The Garbsge. Lol, Not the Trash Jazz Kitchen,...

11.2024...

Came back for a second chance...worse than before. 1.5 hours for dinner... the Bartender had a serious attitude issue... Just stay away... 🙄😬😑🤨🫤

After 30 years away..I got the chance to go back to my all-time favorite restaurant Jazz. I was so excited for oysters and Mudbugs!! We ordered the oysters and the crawfish, and then our dinner entrees after. To our surprise when the waitress brought the oysters she explained that they were currently out and that instead of the dozen that we ordered, that she only had seven and they were the small ones. She agreed to charge us for 6 so I thought nothing of it and continued because I was really there for the crawfish. I asked about the crawfish again she said it was being prepared. So we had finished our oysters pretty quickly, and within 20 minutes our dinner entrees to come out. She brought me and my friends dinner but not the third parties dinner. In my experience typically all the entrees are brought out together. So we had to sit and wait another 10 minutes for his food to be brought. I then asked about the Crawfish yet again she told me that the kitchen had " burned" the crawfish and that they were currently making another batch. I advised there's no way to "burn" crawfish that's being steamed or boiled. She said that is just what she was told. So we continued and ate our dinner and I questioned one more time about the crawfish, and she told me that it was almost coming out. We waited another 20 minutes ,everybody had finished their dinner and the check was brought and left on the table. I went to the bar to speak to the manager but there was no one in so she approached me and asked if everything was all right. I advised her that we still had not received the Crawfish that I had ordered when we first sat down and the reason for my visit. She said oh it's coming out right now, to which I replied it's too late we're now ready to leave. All in all..not sure I'll return.....

Worst experience. The server we had was new, she even mentioned to us she was, and she was nice but the whole experience was terrible. We ordered an appetizer (peel and eat shrimp) and some beers, at this point everything seemed to be normal, after all that arrived,, it started to go down hill fast. When she finally arrived back we ordered 2 dinner plates, a fried catfish and a shrimp Alfredo along with 2 more drinks, the catfish meal came out, it was way over cooked, with a ton of breading that didn't even stick to the catfish, rice was burnt. We began to eat waiting for the shrimp Alfredo, 20 mins go by, we finally get up to find the server and ask where the other meal was, just to find out it was lost. And they would make it right away, just a side note we are still waiting on the 2nd order of drinks. Then we went a good 15mins with no drinks finally the server comes backs with the 2nd plate of food, the shrimp Alfredo, turned into a soup more like it. Even more upsetting it was our children's food, one is 2 and one is 5, they don't have patience. we asked about out drinks. Which was ordered 35 mins ago now and was told the "bar was backed up" But we were like okay sure its fine and we tried to top off the night with beignets that we waited 20 minutes for and they never showed up, so we literally just decided to leave and as we were standing up getting the kids, the waitress ran over to us. And said sorry and she said she "would comp something but we had already paid". So wouldnt recommend coming here. I try to eat and shop local, but Joe's crab shack has better service and food, and honestly that...