Wendy's — Restaurant in Lubbock

Drive-thru.. Order taker was having an obvious conversation and didn't repeat my order or give me the price. Cashier was very pleasant and conversational. Got to the 2nd window and waited and waited and finally the window slings open and with a "There you go!" my food was almost thrown my way and the window is slammed shut

I reached out and pushed the window open which seemed to annoy the employee and asked where my drink was with my combo. She asked what I had and then pushed the window shut while getting my drink. The window slings open again and the drink handed out. No apology for her mess up. I ask for a straw and get a "Huh?". Asked again and it was handed out and the window shut without a word.

Food was very good. Fresh and surprisingly hot. Drink tasted properly mixed. However, there were no condiments and there were no napkins.

Food hand out person had an attitude, was having a personal conversation instead of concentrating on her job, and was annoyed that I actually wanted my full order. No condiments or napkins. I realize it was 9pm but this is...

Very rude and disrespectful service! First of all, they ran out of medium sized cups (which come with the meals) and advised that we could either get a small drink (not adjust the charge) or upgrade to a large drink and charge for that even though it is not our fault they ran out of that size. Forget the fact that they should have advised this when placing the order. The woman at the window was extremely rude trying to just hand the drinks individually even after my husband asked for a drink carrier. She seemed put out and said they were out of those while in the same breath one of her co-workers must have heard and handed her the carrier. She then pushed the food bags to my husband who was trying to keep them from falling and slammed the window in the middle of him trying to ask her for some more straws that blew away. He sat there looking at her and she glared at him and then finally opened the door and rudely said can I help you. My husband then stated, yeah, you can give me my card back and replace the straws that blew away. ...

This has been the third time in the last year I've ordered a baconator for delivery nothing against GrubHub this is about this particular location the baconator I've received each time only had three small pieces of bacon on it that is not how a baconator keyword there bacon, inside the word baconator, are made. I tried calling you several times it would just ring and ring and ring and ring and ring for several minutes and then it would say goodbye tried calling again I tried this for 40 minutes no answer at this restaurant at all. Three small tiny pieces of bacon normally when you order a baconator 90% of the time from any other Wendy's there is so much bacon on there because that's what it's all about it's called the freaking baconator lol. If I wanted a Dave's double with three pieces of bacon on it I would have asked for that. Couldn't even get to speak to someone at the restaurant for them to make amends so I'm going to write this review I would only give it zero...