Dunkin' — Restaurant in Lynn

This Dunkin was ok when we ordered. However, we were not told that when we wanted to dine in that this dining room was about to close. Just when we received our order, a different worker kept harassing us to leave by 7pm which was in about 5 minutes. She even called her store manager to intimidate us. There was no sign posted stating that the dining room closed at 7pm. Online it said that this location was open until 9pm. We were choking on our food, to finish as fast as we could. She said it causes more work for the workers. We were just sitting, eating and drinking. We were not bothering anybody. She was very rude to us. Ok, there were customers at the drive-thru, which stays open until 9pm. We were not, in any way disturbing them from waiting on those drive-thru customers. What ever happened to...

I walked in this Dunkin‘ Donuts at 630 am on a Sunday morning I asked if I can open one of the blinds to gentleman behind the counter he says no problem go ahead as I go to pull up the blind Hear a woman That was on the drive window, say loudly so I would hear her you should’ve told him no !,,When I confronted her and said if you really want me to The blinds closed I will, she became Verbally combative that’s when I I asked for the manager,,who was Very nice, I said what happened to customeservice??I kind of was smiling and making light of it,,But really what has happened the customer service it seems it’s been Going downhill for the last 15 years now I can’t even get a smile and open the blinds...

These ladies here have way too much attitude. Me and my husband stop at Dunkins every morning and this one is on my way to work and home. I come in the morning and afternoon. I gave one star because the customer service is horrible. Some of these ladies need to be re-trained on customer service. They complain if you ask to have a coffee remade. They literally complain so loud you can hear them through the window and they talk reckless in Spanish. Saying swears and all. I pay almost $5 for one coffee. I have every right to ask for a coffee to be fixed if it’s not done correctly or...