Lucky Dragon Restaurant — Restaurant in Lynn

I recently visited Lucky Dragon in Lynn, and the experience was utterly appalling. I had already ordered the food online, so I went to pick it up in person. The moment I walked in, I was greeted by the sight of premade rice sitting in a big, uncovered white bucket. Right next to it, there was another white bucket filled with already cooked chicken wings, also uncovered. Both were in large quantities, ready to be refried. This setup was less than 10 feet from the door, where anyone entering could easily cough or sneeze, contaminating the food. The open kitchen concept might be trendy, but here, it’s downright alarming and unhygienic.

Hoping the food would redeem the initial impression, I took home my order of chicken fried rice. To my disappointment, the chicken didn’t even look fried. It seemed they added the chicken to the already cooked rice, shook it around in a wok for a few seconds, and called it a day. The lack of effort was evident in every bite.

Determined to give a fair review, I sampled the other items I ordered. The egg roll was decent, but nothing to write home about. The ribs were more bone than meat, and the chicken fingers were just okay. Overall, the food was far from spectacular, and certainly not worth the health risk.

To top it off, I developed a sore throat a few days later, which I suspect might be from the questionable food handling practices I witnessed. Interestingly, they have an “A” rating from the state’s health department. I can only assume they must know when the inspector is coming because if they randomly popped up, this place would fail! Needless to say, I will not be returning to Lucky Dragon. If you care about hygiene and quality, steer clear...

The food is really good. However it's best to order lunch. When I ordered lunch I got my food with 10 minutes. But when I came back to order dinner, I ended up waiting for over an hour. People would ask how long the food would take and they would say 20 minutes. 20 minutes later if you asked again, they would say another 20 minutes. And then they told us, after we had already waited for an hour, that they actually didn't have one of the items on our order. So I just said to cancel the whole order because we initially came in for that one thing. Once I said I wanted a full refund, then they suddenly actually had our full order ready. They even gave us a free 2 litre soda for free for making us wait so long.

I get that they were busy and that means business is good for them. However I feel like if all they're going to do is ignore the five customers that come in person to the store for an hour each to accommodate all of their Grubhub deliveries, they either need to close their doors front door for walkins and focus on Grubhub or get more workers and a larger kitchen to accommodate the amount of work they have in...

Delivery driver cant follow directions and kept calling my deaf girlfriend on the phone even though the instructions clearly say LEAVE AT DOOR. Never spending another dollar, since you cant even be bothered to follow instructions. It also took an hour to get the delivery, it was delivered by a third party delivery app which was disclosed AFTER I paid (a violation of consumer protection laws, as you must disclose this info BEFORE the purchase has been made) and the food was ICE COLD. They also never gave me the sprite I ordered and paid for. Absolute GARBAGE, AND THE FOOD...