Baskin-Robbins — Restaurant in Macomb

Browsed the online menu and decided on something, went to the restaurant drive thru, repeated our order 3-4 times, was then told that they don't carry one of the flavors, we again repeated what we chose instead of the flavor they didn't have, was asked to pull forward because they somehow couldn't here us, pulled forward FINALLY got our order in, just for them to try to charge us almost $10 for a double scoop cup when online tells you it's $5.98 with tax, they were charging us as 2 single scoops claiming it was $4 something a scoop! These 2 women can't hear or do their job correctly, ended up walking away with a single scoop of ice cream but at that point with the experience we had we had opted not to trust it and ended up throwing it out. With the bad experience and bad vibes from these employees I did not feel comfortable trusting that they didn't tamper with it possibly. Will not be seeing my money from...

Not anywhere on the store says that the Ice Cream can't be served after 8:30 pm on a Sunday. We had been driving for 3 hours and decided to pull off the highway to get some Ice Cream. The Store Closes at 9:00.. We walked in at 8:32 and they wouldn't serve us Ice Cream. Talk about horrible Customer Service! Unbelievability ridiculous for a Baskin Robins who make money by serving Ice Cream as a company but not when they...

So, Pulled in. Asked them what kind of ice cream they have. They tell us, 10 minutes before they close. The guys says “actually we are closed.” So, they wouldn’t serve us after telling us the ice cream they have. I think it’s pretty sad that the time it says online to close is 10pm. They actually close at 7pm. We show up at 6:50pm and still can’t get service. Better just say “eh close whenever we...