I guess they think they have too many customers to appreciate the regulars. I came in two weeks ago to pick up an order that was placed online. I got home and noticed it was incorrect so called to let them know. Instead of apologizing the manager had the nerve to say what I received cost more than what I ordered. The resolution was I would come in at a later date and receive an extra piece of fish. I came in today and the manager acted like I was lying to him but "gave" me my extra fish. While paying, he had to comment under his breath that after today they don't owe me anything. I asked him to explain and he said I can't come back in and try that again. Try again? Sir, if you had written down my name and the issue when we spoke and like I asked, we wouldn't have had an issue. I told him after this exchange he wouldn't have to worry about me coming back again and his response ... OK. I will be patronizing my folks fish spots from now on or cooking it myself. I will not be spending my hard earned money where...
Read moreThe menu consist of fried or grille; Tilapia, catfish, perch, whiting, whole( not pieces), chicken wings, French fries, and crab bites are on the menu. Homemade/ scratch, lemon, chocolate cakes, jellos, cheese cakes, various flavors of pop(sodas). The cooks are friendly, as is the cashiers! I've been to Spring Street and Pio Nono. Should you utilize Google maps- a menu is presented-call ahead! Pio Nono offers a spacious parking lot. Dining in is offered. The facilities are clean. Both venues can be challenging, at rush...
Read moreThis was my first visit to this location. Ordering was painless and the guy taking our order was pleasant. Food arrived in a very reasonable amount of time. We had a snag up when our order was delivered because we were short of a beverage. The person delivering food acted argumentative instead of checking with the initial order taker. We were about to buy another beverage when the initial order taker confirmed that we were right about the missing drink. We ate on the way home and the food was absolutely delicious...
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