Starbucks inside a Kroger — Restaurant in Macon

Went recently 9/23.. horrible... people working have NO social skills and act like they do not care, and they do not know how to make the drinks, even a simple Iced Caramel Latte.. looked like a cup of nothing but cream (or milk), i had to get another one made, it still did not taste good. need some help at this location! update: yet another visit recently, young guy working, standing there with blood on his hand from a cut i assume, i said looks like you need to clean that up and bandage it , while he said no its good etc etc, and looked like he was halfway attempting to wipe the blood off and , yes still making drinks, i have never seen such, i will be making a report and everyone here that has a bad experience should also ! 1/15/2024, around 7pm, young girl and young guy working, the girl is the same girl that made the other latte that was just nasty, like a cup of cream, last time i asked her to remake it, it still was bad, its ridiculous to pay that much, i could not even drink it nor was going to even attempt a redo, been there done that, same person, get her outta there, train them...

This is the most terrible service at any Starbucks I have ever seen. The young lady who took my order was great and had good customer. However the one who maid the order complete my Iced latte incorrectly then when I ask can you please add the whipped cream she literally sprayed a dot of it in my cup. I was literally and so to “Keep my composure” I walked away and gave my husband the cup to ask her and have him handle. To my surprise this women literally put the whipped cream in a tiny cup!! Instead of just offering to remake it or or spray on top. Do to Covid I would think just remaking the item correctly, in my opinion I just paid $7 for a drink that is not to my liking. Yet now I have to drive 5 more hours to Orlando with this terrible excuse for a Starbucks drink!!! Here’s my suggestion that customer service needs to be address for those making the drinks or a redo...

Worst location. Been here a few times and always had a bad experience. First time I went I ordered a caramel Frappuccino no whip cream and the girl who took my order was the same person that made my drink. While I was waiting for my drink I seen that she was about to add whip so I had to tell her I said no whip and she claims that I didn't tell her even though the person I went with heard me say it. The last time I went I ordered the same thing and they still put whip again and the guy behind me got his drink before me and I finally see them start making mine after he already got his. And also I used my stars to get a free drink and the lady took my stars for the free drink plus the remaining balance I had on my...