Waffle House — Restaurant in Macon

Food was ok. It was just fluffy eggs with chopped steak pieces and a slice of cheese inside. The tomato was just a tomato that could have been a bit more ripened. I had a glass of water with stuff floating around in it, so I didn't drink the water. They seemed crowded for a Monday, but it was Thanksgiving week (really not sure if that mattered). The staff seemed to be trying to move around and accomodate everyone. I was asked 3 times over a span on a minute in a half what I'd be drinking. Each time I said water, and by the 3rd time saying "WATER PLEASE", I was over it. When I got the water, it came with grits inside, or some other debris. All in all, nothing about this experience would have me rushing back to this Waffle House location. Oh, and it could have been cleaner in the kitchen/cooking area. The waffle station looked like 20 pancake bombs had gone off....

Service was slow, and manager was rude. Made a To Go order, food was burnt. Brought the food back and waited 30 min. for a refund due to the fact that the Manager was on the grill?! Didn't understand why. She did not acknowledge us period. The waiters tried to give is our money back, but the manager refused. She said she had to approve the refund. Then when she asked why we brought it back we explained it yet again after we had already told her over the phone that they had left off some food as well.Then she refused a refund and told us to call corporate and then walked off. The worst experience ever. Her attitude was horrible. Customers are always right. Period. We ended up going to another Waffle House close by and they were nice enough to replace our food! I will never...

Pay attention to what they are charging you.

I ordered the all star breakfast which is $11 in the top right of the menu it states “prices include sales taxes” “20% fee added to to-go orders.”

First off, thats a terrible business choose in and of itself. You know, people opt to not sit in because they do not wish to tip. So they take out. Now you just charge 20% and still have the audacity to ask for a tip at check out.

I digress.

$11 + 20% = $13.20. I was charged $15 even. When I asked why, she said it was because it was a to go order.

So, it seems these people are charging you a 20% TAKING a tip by rounding up, and then asking for a tip.

I still tipped $2 which is 65% over the $11 shown on the menu.

I gave 3 starts because they were welcoming...