Schlotzsky's — Restaurant in Madison

A Great Start for the New Schlotzsky’s Drive-Thru!

I recently had the pleasure of visiting the newly opened Schlotzsky’s drive-thru location, and I have to say—it was an excellent experience from start to finish. As a fan of fresh, flavorful sandwiches, I was curious to see how this new spot would stack up, and I left thoroughly impressed.

I decided to keep things simple and ordered a medium Vegetable Delite. I appreciate that Schlotzsky’s makes a point of using quality ingredients. The bread was warm, fresh, and had that signature slightly chewy texture that makes every bite satisfying. It wasn’t overly heavy or dry—just the perfect vessel to hold the fresh ingredients inside.

The vegetables were just as noteworthy. Everything tasted crisp, cool, and freshly sliced. The tomatoes were juicy, the lettuce was crisp and not wilted, the onions added just the right amount of zing, and the cucumbers and bell peppers gave the sandwich a wonderful crunch. It was refreshing to find that nothing tasted pre-packaged or processed—it genuinely felt like care had gone into the preparation.

The sandwich was also well-balanced. Sometimes with veggie sandwiches, you can end up with too much bread or not enough flavor, but this wasn’t the case at all. There was a light layer of dressing or spread that added an extra pop of flavor without being greasy or overwhelming. Every bite had a good balance of textures and tastes, which is really what you want in a vegetable sandwich.

The drive-thru service was efficient and friendly. The staff member who took my order had a positive, welcoming attitude, and my food was ready within a few minutes. The speaker system was clear, the signage was easy to follow, and the entire process felt smooth and well-organized. It's evident that the team is trained well and committed to creating a pleasant customer experience.

Even though it was a relatively quick stop, it’s one I’ll remember and definitely repeat. It’s not always easy to find a fast food option that’s both quick and healthy, but Schlotzsky’s is definitely delivering on that promise with this new location. Whether you’re looking for a lunch on the go or a casual dinner option, this drive-thru makes it incredibly easy to get something tasty and fresh without having to leave your car.

All in all, I’m really glad this Schlotzsky’s has opened...

Ordered an Albuquerque Turkey to go. Supposed to have smoked turkey, bacon, 3 cheeses, fire-roasted vegetables, lettuce, tomato, chipotle mayo, signature sauce, jalapeño cheese bun. When I got home, opened a sandwich with no bacon, no cheese, no fire-roasted vegetable, no chipotle mayo, no sauce, tiny tomatoes but plenty of lettuce. Either they gave me the wrong sandwich (which they did to my wife last week on a drive through order) or they just decided to leave everything off. But the bun was...

My first visit to this restaurant was a disappointment. I ordered a French dip sandwich and sat down to wait for the order. It seemed that it was taking a long time for the order to come, so I went to the counter to check on it. My order had been prepared but was waiting for delivery to my table. When I finally got my sandwich, it and the aux juice were cold.

This fast-food restaurant is a little pricey, and the service needs some...