Wow, what an absolute disappointment. I was so excited to try this place, I often see their parking lot fairly full so I expected good things
The only positive from the night was the food was pretty good. Not great, but pretty good. The portion size was generous though.
But, the service. Holy crap. I rarely tip less than 40-50% today I tipped 4% is all ($2.00).
Full disclosure, they were pretty busy... But not busy enough to justify being ignored all night long.
We sat at the bar so we didn't have to wait the 10 minutes for a table.
The bar was about 80% full.
It took him 20 minutes to bring us menus and to take our drink order. I had unsweet ice tea, my guest had ice water. Pretty simple drinks. Took another 10 minutes to get them to us.
We ordered our food and asked for dessert to come out first, as an app. We got the churros. The churros themselves were very good, the Hershey's syrup to dip them in, we could have done without that.
The bar tender from this point on totally ignored us. Maybe he was upset we sat at the bar and didn't order alcohol??? Which we would have except he wouldn't look at us I tried to get his attention for 15 minutes to bring back the drink menu. Finally we gave up on being able to have cocktails.
It took around 40- 45 minutes to get our food.
When we needed some napkins I tried to get his attention and he completely ignored us. So I asked somebody else for napkins, that guy couldn't just hand a napkins for some reason he went and found our server and told our server that we needed napkins.
The server ran over handed us napkins and ran away we tried to get his attention while he was there because we wanted to try the root beer. But he was gone too quickly to ask him for anything.
When I was done with my food I waved to him he saw me and nodded I needed to get a box then he walked away and was gone for 20 minutes. He was chatting up the attractive table busser for a couple minutes, he also chatted with another customer who admittedly was sitting at a customer table but had just walked out of an employee only door, manager maybe? Having dinner with friends family?
After spending a bit more time trying to get his attention my guest finally yelled across the bar very loud, loud enough that it was impossible to continue to ignore us. The whole restaurant paid attention at this point.
Worst service I've had in a long long time.
Him ignoring us as hard as he was truly felt personal. My guest and myself legitimately had a conversation trying to figure out if maybe we were rude to him while we sat down somehow. But we couldn't think of anything we could have done to deserve this kind of service.
If you want good portion sizes combined with the worst service you've ever had check this place out. But for me there's plenty of other restaurants in the area that I will be spending my money at before I ever go back...
Read more7/21 UPDATE TO ORIGINAL REVIEW (GF BE CAUTIOUS) So we returned and my wife ordered the chicken street tacos made with corn tortillas. The next morning had a significant reaction, she is not celiacs just has an intolerance. We are not sure what is in the seasoning for the chicken or the sauce they provided but there must be a significant amount of Gluten. Still keeping it at a 3 Star the food is good just want anyone that is GF to be aware and to be cautious. ORIGINAL REVIEW BELOW. I have heard so many good things we had to try. We went in a Monday night and due to the seating capacity being enforced had to wait 30 minutes for a table. We were seated about 7 and place was pretty much full. First impression is nice they have nice booths and a good bar area. The menu has some different items but is pretty standard to most Mexican restaurants locally. The one thing that did stand out is the full bar and drink menu. My wife loved her drink I on the other hand did not but it was My own fault I ordered the Paloma which I personally didn’t care for. I did notice while we waited for our food the staff looked very confused and unorganized when delivering food drinks and the checks. The food came out in a timely manner I ordered the chicken street tacos they come in an order of four on corn tortillas with a very spicy brown sauce. They are very simple with onions chicken cilantro and a side of the brown sauce. Not the best I have had but they were solid I will try the pork next time. My wife ordered e seafood enchiladas which are always made from corn tortillas the enchilada section of the menu states corn hers were under the seafood section and were advertised as enchiladas which we assumed would be corn. My wife is GF and noticed after the first one they were made from flour. I double checked the menu upon leaving and they did not designate . I cannot blame them entirely we have been doing this for years and just got a little lazy about asking . That won’t happen again. All in all I wish I could give a 3.5 I don’t think they deserve a 4 but also don’t deserve a 3. We plan on going back on Friday with friends I will update if our...
Read moreMy wife, son, daughter, and I stopped by for a late dinner after our oldest child's track meet at the Spire in Geneva. Friday night around 7pm. There was a 25 minute wait.
When we were seated, we were offered a basket of warm tortilla chips with salsa.
I ordered some enchiladas $13.99, my wife a quesadilla fajita $12.99, son a seafood burrito $13.99, and my 10 year old daughter the machete burrito $15.99. The waiter looked at us funny and asked, "Are you sure?" I assumed he was thinking the burrito would be too big for my daughter to eat, but I told him that I'd probably eat some of it too.
Little did I realize that the waiter knew what he was talking about, and I should have listened. The burrito they brought was massive. The second largest burrito I've ever seen in real life (the first being just moments later when I saw another table receiving a gargantuan burrito covered in cheese). This thing was nearly 16 inches, which is about 10x bigger than my "you know what". Not only was it enormous it was very good. My daughter will be feasting on leftovers for a week! The rest of the food was excellent.
Our waiter was friendly and attentive. We really enjoyed our dining experience. Total bill with tax around $61. We only...
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