Subway — Restaurant in Maine Township

I am writing this review on 3rd July, 2024 for my visit at time 6:55:34 PM and writing this review for old employee who work at this location. This lady was really rude with me ignored everything I was saying. Ignored me on purpose. She didn’t even had guts to tell me her real name. Teach her some customer service skills or hire someone who has some skills to talk or at least smile with customer. My Host Order ID - P2WK5NQSZ9KWTM42. Look into it. My mom even said thank you in-spite of her bad behvaiour. She didn’t even look back at her and ignored her. This is more than customer service. It’s clear disrespect. Lady this is for you “If you are reading this just know you dis-respect my mom thats where this review become so important for me to post. The reason I am not writing your name here is just because I am better human being...

Service was terrible. Mariel spent 20 minutes chatting with a customer while a line formed out the door. Then she allowed this customer to return to the front of the line and make another order while her mentally handicapped (I say this as he had a visible condition, not as an insult) coworker struggled to make even a single order. When it was finally my turn, Mariel did not know how to make a premade sandwich of the menu board and the aforementioned coworkers wrecked my order completely when it was passed on to him. I left the store at that point as I was now running late for work. I still didn’t get to eat lunch. I’m sad about this experience since I live next door and would come here all the time. I’ll be sure to choose another place from now on until this location can figure out how to hire...

I had a disappointing experience with Lina during my visit on 02/15/2025 at 4 PM. She provided poor customer service, was extremely rude, and initially failed to provide my correct order. Instead of taking a moment to check my order numbers, she argued with me before eventually locating it in the system. It was clear that she didn’t put in the effort to assist me properly. I’ve been coming here for years and have always received great service from the other employees, but Lina’s approach to customer interactions needs improvement. She should be retrained on how to engage with customers...