Frank's Place — Restaurant in Manchester Township

Starting with the appetizers I had bruschetta my wife had the fried mushrooms. Bruschetta was cooked perfectly. Toasted cheese melted tomato fresh no over abundance of balsamic glaze. The fried mushroom were little taste explosions in my mouth and the ranch dressing is made in house. I had a burger with fries and my wife had ravioli we also got a Reuben to go. Burger was fantastic and my wife ate all the ravioli she seemed to like it. ( I don’t like too much milk can cause irritation to my stomach). The Reuben was only ok but in its defense we ate it several hours after we left and had reheated it. Atmosphere was great. The staff was friendly and our server (whose name escapes me) had a conversation with us about our baby and his daughter. Honestly a good time with quick good food and attentive staff. I also liked the basil growing fresh looks and...

Good food, but sick of the customer service.

On one occasion, I walk in to pay for a takeout order, and the person who's ringing me up is giving me the angriest staredown of my life. Almost like he was on drugs or something. ((I'm serious))

A more recent occasion involved sitting down and eating. My initial order was messed up. The older waitress didn't refill my drink once; and when asking for a takeout box for a sandwich, hands me the smallest one possible saying "Looks like it will fit" When obviously it wasn't going to. ((Almost felt like it was on purpose)). Her carefree attitude was insulting to say the least.

As someone who grew up in Manchester, Ive been giving you guys business on and off for almost 10 years now, never remember the customer service being like...

Orders the deep fried pizza knots and a couple beers. Everything was wonderful awesome wait staff. Ordered our entrees. Waited a decent time nothing more than 30 mins for ravioli. Once received I took one bite and one bite only. The taste in my mouth was of freezer burnt. I didn’t eat anymore and requested a salad. At which the salad took twenty mins to arrive and I asked for it to go. The bill was brought I was charged for the meal I didn’t eat. I asked for the meal to be removed. The “cook” came out and in a very aggressive manner told me she had never had anyone complain and her food was made fresh that morning”. I felt attacked. Needless to say if you go to this place do not complain or you’ll be attacked. I will...