PK's Beans N' Cream — Restaurant in Manitowoc

We were excited to stop in and try this while we were in town as it isn't too often you find a place to satisfy the coffee lovers and ice cream lovers at the same time. The menu selection was good and it's a cute little shop. However, the service left me scratching my head. We were not greeted at all upon entering the store and instead received a "do you know what you want?" after a few minutes. We gave our order (2 shakes and an iced latte) and then waited patiently at the counter for our total. I asked if cards were accepted as payment and hardly even received a verbal response with the nod from the young lady helping us as she took my card and went around the corner to run it. When she returned she threw the card on the counter with a "here you go" and then turned around and walked away. No thank you, no have a nice day, just threw the card down and that was that. I was waiting for an "oh sorry" thinking the card falling on the counter may have been a mistake, but unfortunately it doesn't seem that it was. I waited until I got outside to ask my husband his thoughts and he said "well, she threw the card at you" which seemed to confirm that I wasn't just imagining the interaction.

Now I will say, the young lady appeared to be in the store on her own, so maybe it had just been a very long day or there was something going on in her life that she was having a hard time with. But I still walked away very surprised at our experience and unfortunately the iced latte wasn't even a good one. Based on this experience we will...

Giving 3 stars instead of 5 because I wish there was more here for kids to do, you walk in and right away there is the counter with the ice cream and to your left there is seating and farther to the left there is another room with more seating and in the corner there's a small childs table with one toy...it may sound silly but it is an ice cream parlor, to me ice cream is a fun treat so while me and my daughter were there we sat and ate our ice cream and left, I would have wanted to play with her a little bit, she was not happy either to get back in the car right away...outside they have more seating and a small backyard which they could do something with as well to make it more family oriented. Also the service was not the greatest, the young girls working there were not friendly at all. The ice cream was yummy and they do have a drive through if you're in a hurry but I feel they need improvements in staff and family...

I give PK's a 5-star review for their friendly service, delicious ice cream, and adorable baked goods! Set right in the middle of a neighborhood, it's the perfect place to drop by with kids and grab a treat. Sure, you could go to the big Cedar Crest Ice Cream shop on the other side of town and have twice the amount of flavors to choose from---but if you come here, you can ditch the long line and have a much more relaxing time. In fact, I live on the other side of town and my friends and I choose to meet up at PK's for ice cream instead, simply because is has that adorable small business atmosphere that you just can't find at a more touristy place like Cedar Crest. Plus you can get a cup of coffee and a homemade cookie to go with your ice cream :) If you find yourself looking for something to do, no matter the time of year, give this place a visit! I don't think you'll be...