Burger King — Restaurant in Mankato

This was the worse Burger King I have ever been to. When we ordered me and my son went to find a place to sit and every single table was filthy. Then we asked for a rag to clean the table and the man came, sprayed the table with God knows what, smeared it across half the table, then left it wet for my son to put his hands in. Then we get the food and it's all cold, the burgers and the fries. The manager I spoke to said he didn't even know how long they had been there. Then as my fiance is letting the manager know how terrible everything is and that we want a refund, I take my son to the bathroom only to find the toilet is absolutely filthy!! There is urine resting in the bowl and what could have been either feces or chewing tobacco all over the bowl and the seat. When I informed the manager he actually told me he had seen it!! Why wouldn't someone had already taken care of it if it was known?? At least flush the thing! I absolutely love Burger King, it's my favorite fast food joint. The fact that this is the only location in Mankato is almost heartbreaking to me because I will not ever go back there again. All around...

I just went through the drive thru and had the worst experience with a fast food restaurant that I have ever had.

1. I said multiple times (at least three (3)) that I had three orders -- when everyone was done ordering the cashier gave us the total of everything together and then threw a tantrum -- that included slamming the window more than once and swearing
2. We were not offered our receipts
3. One of the orders was suppose to be a chicken sandwich but instead of the chicken patties they gave us beef patties instead-- and the food was cold

I haven't been to a Burger King in months because of the customer service and my experience tonight will probably be my last with Burger King.

I understand that the time of night might not have been the best, and coming from years of working customer service and fast food, I understand getting frustrated at customers. But at least while in front of them, a certain level of professionality is necessary. Perhaps this was an isolated incident and they were just having a bad day, but I thought I should let you know in case action did indeed need...

This review is based on this specific Burger King, not Burger King in general as I'm sure most reading this have been to a burger King before. When we walked in I noticed the floors were dirty and sticky. The tables were cleared of garbage but obviously had not even been wiped down. I ordered a Whopper and it was as expected with the exception of it being somewhat cold and the bread was stale. The fries were also extremely stale. I politely requested a fresh order of fries which I was told they were already making more fries since the last batch was no good. When I went to pick up the french fries I watched the fry cook snacking on the fries. Finally as were eating water was dripping down from the ceilng on to the floor. As we sat eating we noticed flies were all around. I won't be coming back to this...