Las Palmas Mexican Restaurant — Restaurant in Mansfield

This is a typical Tex-Mex place… nothing amazing, but they have some major quality issues to work on.

First, the food: anyone who serves Chili Rellenos know that you DESEED the Pablano and you have to either steam or grill the skin off! Skin makes it very bitter and hard to eat and the seeds are left in when they don’t want to have to actually FILL the pepper! I had both the cheese and a beef Rellenos and neither had much filling at all due to the HUGE seed bunches they didn’t take out, PLUS A MOUTHFUL OF SEEDS IS JUST NASTY!!!!

Second, the Service: I ordered two Chili Rellenos, a side of rice and a side of guacamole… all ala-carte: which should have totaled $18 before tax/tip. I ordered it that way bc ALL I really wanted was the two Rellenos. Our waitress manipulated the order by ringing in a Rellenos PLATTER and taking the beans OFF which IMMEDIATELY added $6 to the cost! She then added the 2nd Rellenos and side of guacamole, which resulted in the total now being $25 plus tax/tip. Our sodas were $3 EACH! Another issue was that it took almost 30 minutes to get our meals out, and it was HARDLY busy when we got there, but when the food finally came it was lukewarm and looked as if it had set in the window for about 10-15 minutes off the 30 we waited. The chicken flauta was so hard my wife couldn’t eat it, I took it for lunch the next day.

Third, the Atmosphere: It’s a shopping center Tex-Mex joint, enough said. It’s a hole in the wall style place, and honestly didn’t get ANY kind of major makeover from the place there previously. They even left the “Grill” sign up from the place before them and just added the Las Palmas sign to the left, and it looks really kind of janky cause they don’t match in style AT ALL.

The Bottom Line: This place COULD BE GREAT… as the rice was EXCELLENT, and my wife’s food was pretty tasty, but again, nothing really amazing: Just plain old Tex-Mex. In todays highly competitive Tex-Mex environment, ESPECIALLY IN TEXAS, you have to REALLY go above and beyond! There’s a place JUST SOUTH that’s been in Mansfield for DECADES, so it’s proof in the pudding that the competition is EVERYWHERE for Tex-Max… so, Las Palmas: Step up your game, don’t cut corners on you food and DON’T teach/instruct your servers to manipulate the tickets to charge more/make extra money off customers orders. If you offer it ala-carte, and they order it that way: you HAVE to ring it THAT WAY… otherwise take the ala-carte option off the menu. I hope that you read this and take it seriously as we don’t really plan on returning at this moment, unless the quality issues are stepped up big time, because honestly: there are WAY TOO MANY Tex-Amex places in DFW and if we go to eat at one, we EXPECT it to be better than the chain...

This location used to be one of our favorite restaurant, we hadn't been in a while and noticed it was a different restaurant name and different ownership we thought we'd give it a try. Sadly we regretted the experience. 1st thing we noticed was the table beside us was left with trash and food the entire time we there. The margaritas were not like we had previously experienced just taste like juice. They had no chili Verde for the enchiladas?? The water tasted like tap water from the bathroom sink. Tortillas we were told were not fresh and the kid meals chicken tenders were similar to McDonald's. The food was entirely to salty and did not taste fresh. The new owners were sitting across the room with a table full of food and drinks, and did not get up to greet any customers walking in once. We won't be returning and miss the previous ownership! This used to be amazing mexican food and drinks sadly its lackluster...

We were at Las Palmas on a Saturday for lunch, for our first time here. Rainy day so not many people there. Waitress Priscilla was very friendly and attentive. The chips are served warm, they provide plenty of salsa. The menu selections are plentiful, with a good variety of selections. We had 3 different plates, grilled tilapia, shrimp enchiladas, and stuffed shrimp. All 3 plates were served hot. The food was very flavourful. Priscilla was constantly checking in on us for anything we needed. Overall the restaurant is extremely clean, and the atmosphere is welcoming. Next visit will be for dinner, so we can enjoy some margaritas. Priscilla was nice enough to give us a sample of margaritas 🍹, frozen and on the rocks. They are awesome. I would greatly recommend this restaurant. We will for sure make this one of our to go places. Good luck, and keep up...