This was my first time to this place. I was excited because it claimed to have authentic NY Style Chinese food. But as soon as this lady came out of the back with a look of distaste for life, I had a bad feeling about it. She had the worst customer services skills I have witnessed at a restaurant. I kept getting snapped at with impatient questions, and the glares were harsh. I joked with her to see if I could change the mood and she said, "I'm pissed"... I had enough, told her she could be pissed, but she had no right to treat her customers badly. She was taken back and surprised. Told her she needs to have good customer service or lose business. She gave me one more glare to confirm my decision, and I said, "...and that is how you lose a customer! Bye!" Welcome to the USA China House. I don't see them lasting very long. Stay away from them. I didn't even care if the...
Ā Ā Ā Read moreThis place was not bad at all. Came packed well, phone lady was fine with me, took my order perfectly. I got the family deal which is a great deal $38, A quart of Chicken fried rice, a qt of egg drop soup, 8 crab Rangoons (these are just cream cheese FYI no kani or krab of any kind) three entrees (honey chicken, beef lol Mein, pepper steak/ the meat portions were kinda on the small side but still fed us) the fried rice is kinda Vietnamese, that yellow kind but still good, the pepper steak was great consistency, lots of flavor but needed more sodium but that's just a personal preference and easily fixed with soy sauce, lo Mein and honey chicken was delicious, she accommodated a shrimp allergy and gave us beef instead with no problem and chicken crispy ( the the sauce on the side) I would order again, everything was fresh and clean. Delivery...
Ā Ā Ā Read moreIāll give it a 2 because I havenāt even tried their food lol but I read the reviews before and the food looked good but I still seen alooottttt of 1s for this same reason . Poor customer service. I called to order delivery through them because I wanted to give them my money instead of ubereats and etc. Trying to be nice here. Asked for my address . I told them the same address over and over again . Itās only one address I can give them and they say no no I donāt understand. Huh put it in google !!!!? It pops right up wym ? Lol the First Lady got aggravated and called the next guy saying āidkā the guy said āwhatās your addressā gave him the sameee address I even spelled it out .. I work 1.0 miles away from this restaurants Thatās why I choose them . He say eeehhhhh no I need more ā¦. Lol welp I said forget it š¤·š¾āāļø Lol...
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