The Orchid Boutique — Local services in Margate

Absolute 5 star online shopping experience! I have ordered at least 1 or two suits every year from them for years!! The quality of every suit brand that they carry is of amazing quality I have never had a bad experience with them! Aqua Bendita, Orchid label, Maylana, Vitamin A and Touche are my favorite brands so far! Exchanges are so easy that as soon as you issue your exchange they send you your new item, you don't have to wait for them to receive your return which has saved me before a trip a few times! The online chat customer service is incredible, I even just yesterday forgot to use the 20% discount code and realized it after I had already checked out ... I went online to the chat on the website and they said that up until my shipment is sent they could refund me the 20%! Amazing. They even have a 1 day shipping option for last minute needs and pay-pal to make the purchase even more quick. I recommend this online shopping experience to every one...

I placed an order on February 3rd. It states 4-5 days to ship. I spoke with someone 6 days later on Friday February 9th and they told me my shipment went out that day. I never received the tracking. I finally got a tracking number at 11 pm the following Monday on February 12 at 11 pm at night. The fact it took 6 business days and 9 regular days for this order to ship and they misrepresented their shipping time is unacceptable. I would have chosen expedited shipping had I known it would have taken longer as I need these suits for a trip and I need enough time in order to make exchanges. Obviously I won't be making exchanges now because I know I won't get my following order back in time for the trip so this was a useless order. Wish they would have been honest about when they were shipping because I would have asked them to adjust the transit time and upcharge me. Horrible business. Hopefully one of these...

I am beyond happy with my purchase!! I bought 3 bathing suits, 1- one piece & 2- bikinis. They fit amazingly and the quality is beyond what I imagined. What a difference from store bought suits! You can definitely tell the difference in the craftsmanship. I don’t normally buy online because I’m always afraid of sizing issues. I called the como and spoke with Cathy before I placed my order. She explained everything to me and took my size & measurements to ensure everything would fit. I couldn’t have asked for better customer service! This company is really great! I will continue to order my swimwear from them forever!! Thanks to Cathy and everyone at...