Chick-fil-A — Restaurant in Marietta

Manager TJ is NOT a representation of Chick-Fil-A. He is horrible and should not represent such a wonderful organization. Young lady repeated my order back to me and it was correct. However, she did not ring it up correctly. Called back to inform them and let them know that I’d be back to get the remaining of my order. TJ was totally disrespectful and told me to call whoever I wanted. Personally, I’ve never had an issue with an order. However, I’ve witnessed orders being wrong. TJ clearly missed that training session because his handling of my situation was awful. I’ll drive a couple of miles down the street instead of dealing with this type unprofessionalism. He did not even respond correctly when I said “thank you” during the call. Goes to show you he’s NOT management material. I will be speaking with Jeff Swain and...

I ordered curbside service due to it being cold outside, I had my toddler with me and a car full of groceries. I placed my order through the mobile app, submitted my payment. Then the message on the screen said sit back and relax, and told me to park in the designated parking space and turn my blinker on. I waited 30mins of watching people go in and out of the store. I called the store and spoke to some guy that LACKED customer service skills. He proceeds to tell me I have to press a button to notify them that I'm there. WRONG. Not once did he apologize or try to right the wrong. And a girl brought my food out and not once did she apologize or at least be friendly. This is the first time I have EVER been treated this way at any chick fol a. Needless to say. I...

First chick-fil-a I didnt give 5 stars to sadly. Thankfully 1 staff member kept it together in their store. But they dont see to have a manager here and the other members were arguing quite loudly with each other in front of several customers. Awkwardly we didnt know what to do and 1 guy just left, cant blame him. My food was fine afterwards but it just felt uncomfortable as now the staff werent talking the rest of the time I was there waiting. Perhaps this one is different than others due to being in a kroger and not a stand...