Wendy's — Restaurant in Marion

I wasn't very happy with this location because I had ordered and was charged for a large meal, but only received a medium. Unfortunately, I didn't realize this until we were back on our route home and we didn't have time to go back for the correction (thanks to the stupid i55 bridge closure causing totally stopped traffic that added 5 HOURS to our 7 hour drive home!! 😡🤬).

On top of that, the medium fry container was half empty. It was shocking and seemed like I had been given someone else's unwanted order.

I checked for a receipt so I could retroactively get a refund for the difference (out of principle!!), but I didn't receive that either.

So in terms of getting what I ordered, I got a partially full medium of freshly cooked fries (at least fresh...), a watered down diet coke, and a junior baconator....which i will never order again...instead of a large meal fully stocked like I'd ordered.

Service wise....I don't know, the person who handed me the food was wearing a BACKPACK and coat...like they just got there or were just leaving. I said thank you and just got the type of glare you get from someone who has had a bad day. Maybe they did...maybe they were also stuck in Memphis in stopped traffic for 5 hours, so I get it.

Obviously not something that ruined my life or my day, but I do get very irked when I pay money extra for something and get more than less instead (meaning not even a complete medium meal).

Anyway, wouldn't be surprised if that location is affected by that bridge closure even though it's a ways up the road. Could have just been one...

This was probably the worst managed fast food place I've ever been in my life. The guy that was on the register was not taking any orders until the previous order was completed and distrbuted, which lead to a long line of people who haven't even given their order. The place was not even busy with people eating, just a long line of people waiting to give their order. They had a full staff in the back, so it wasn't a short-handedness issue. They gave us hot drinks with no ice. The bathrooms were filthy and did not have any paper towels. I'm not sure what happened, but with a store full of people, a manager(presumably) started yelling at an employee behind the counter... Not a good look or management style. The food was ok-ish, but the whole packaged deal made the experience...

The food was old and cold for rush hour time which means all the meat was pre-cooked during breakfasts hour the fries tasted like omega 6 they were warm and geasey( not good for rush hours) the buns were hard and cold so not put on grill like we to did when I work at Wendy's in 1994. Service was not good cause the person that sacked the food allowed such nastiness to leave their station and the cashier didn't triple check the quality of packing the food chicken nuggets,ketchup, bbq dip, straws,napkins and fries just thrown in the sack we shouldn't have rip the sacks open to separate food.Wendy's do better people work hard just as you do, People needs some parts of their day to be great one not aim to be one of the greatest....