McDonald's — Restaurant in Marksville

3 of the 4 kiosks were not working, so I waited at the counter for 5 minutes. No one showed up so I tried the 4th kiosk and it let me order. I ordered (at 1:51 PM according to the receipt) took a table number, and paid. Sat and waited. And waited. Finally saw my order setting on a counter in the back by the to go orders (it's about 2:05PM by now.) I finally got a workers (she was wearing a red shirt) attention and asked if they could please bring it to me, as it had been sitting for quite awhile.

She said "I'm the only one up front" (like that was an excuse for my food to get cold) and walked past it like 3 more times before I got louder and asked her to please bring the food.

She finally brought it. Then I had to go back because they did not have any sweet tea (which I ordered) and another lady eventually filled the cup.

We ate, everything was cold, and the burgers on the double QPC were dry, like they had been setting out for a couple of hours. The final straw was when my wife bit into the Apple Pie. OMG it was super dry, burnt on the edges, and basically empty/dehydrated. By this time it's about 2:30, and we noticed the "Enjoy By" sticker said "2:08 PM, 3/26".

I've never had this bad of experience at McDonalds before. Ever. The staff don't care, the machines were out of ice, no sweet tea, and the food was cold....

Absolutely awful service. No matter if you are ordering through the drive thru or on the app, they get the order wrong. And don't ask for any kind of dipping sauce, they won't give it to you if you order it or if it comes with your meal. Drive thru is parked no matter what. Don't want onions on your burger? Too bad, because they don't listen.

It would be something if they misheard me, but you CANT miss hear the app. I also tried to use one of the deals to get buy one get one free for fries. Was charged for it but didn't get it. Didn't realize till I got home. It's absolutely ridiculous that it happens every time I go. I can understand a mistake every so often because no one is perfect, but it seems like no one is competent here.

EDIT: After 9 months, they still park you or pull you up no matter how many people are in line, and they still can't get the order from the mobile...

worst McDonald's ever in Marksville Louisiana. they always reuse their old oil for their MickNuggets (that's how I spell McNuggets) which makes the McNuggets sometimes smell and taste bad at times. I once got partially sick from these bad tasting Oald Oiled McNuggets but it went away rather quickly. the fries are good though. the McNuggets can be deadly at times based on their scents. avoid this Marksville McDonald's at all costs. if you want to take your kids to McDonald's for a Happy Meal. do not take them to Marksville McDonald's at Oald Oiled Times. take them to another McDonald's location. they have better tasting McNuggets and their oils are always frequently swapped out and fresh so you and your family could have a Happy Meal. the Marksville McDonald's who has an Unhappy Meal deserves nothing...