Little Caesars Pizza — Restaurant in Marshfield

Went to Little Caesars all the time for the hot and ready. Always had a pizza ready. The last 3 visits went like this: First 2 was had to wait for a hot and ready for 15 minutes. Then the last visit, came in, nobody recognized me as the customer, no hello, I even said I will go to Pizza Hut if I do not get any service, and then another customer in the room pointed me out to the staff. Hmm. I asked them are they open. They said yes. I ask do you have any hot and ready available. They said crazy bread and wings. No pizza for the thrid time. I ask them how long are you open till. They said 11:00pm. I told the person this is the 3rd time in the row I came in for a hot and ready and no pizza ready. Customers in the room points out to staff that there is a customer in the room. And don't even offer discout for a customer waiting 15 minutes for a hot and ready when it should be ready upon ordering. That is what it means, hot and ready upon service. Not even an apology. Food is great, but service failed. This happend 04/12/2025 at around after 9:30pm. Me and 2 other customers in the store. They were also shocked at the service. I went to Pizza Hut where I got the better service and my pizza with a higher price but that was more reasonable due to the service and I understood they had to make the pizza first upon service. Hope Little...

Horrible customer service and fraudulent charges acquired with refusal to reimburse. I called and said I received my delivery but was missing half my order. The delivery man was Spanish speaking and told me on his phone interpretation app that these are the only items he was given. The male employee I spoke with at the MARSHFIELD Little Caesars branch said I would have to drive to town to pick up my missing order or get it another time. REFUSED to reimburse me for only the items they did not give me and then when I asked to speak to a supervisor, he hung up on me and said he won’t be talked to this way 🤔 as if I was doing something wrong asking if I could speak to his superior. I called back, same worker answered, smugly repeated that he wouldn’t reimburse me and REFUSED to let me speak to a supervisor or tell me their supervisor name. Thank god this was a trial to make sure delivery indeed reached my slightly out of town address as I planned to buy a very large amount for our 200 wedding reception guests the following weekend. Instead I guess we will be telling our friends and family about our unfortunate, criminal and ill mannered experience. I will also be reaching out to...

Do not schedule a future order with Little Caesars.

Personally for our family we love Little Caesars, usually fast and hot. But when ordering for a future scheduled order for an event, I would give it 1 star. The place I work at ordered for a future meeting with kids and parents. The pizza showed up 30-45 minutes before the scheduled time ordered. The pizza was cold and not good and really created a bummer of an atmosphere.

The manger was called and was insistent it wasn't their fault but door dashes and there was nothing they were willing to do to be of service or apologize. Nothing was offered to rectify the situation. I followed up the following day with more excuses and to call corporate but didn't have a number to call. Again, nothing was offered to rectify the situation.

Both the business I work for (which ordered multiple times a year) and personally will be taking our money elsewhere.

I would encourage you not to schedule order from...