Charleys Cheesesteaks — Restaurant in Maryland

the young lady wearing glasses with her hair pulled back in a hat making the subs was extremely rude to customers, myself included. she was speaking quietly with an attitude and little to no patience. if we didn’t respond immediately to her or didn’t hear her questions, she would huff and puff while full on rolling her eyes at us. she even uttered to another worker that an elderly customer wasn’t being responsive enough and yet again rolled her eyes right in front of us. it felt like i was inconveniencing her by ordering food there. we all have bad days but her behavior was completely inappropriate. the food tasted great as usual but i asked for a side of fries,...

I have tried to get food ordered at this location twice now and there is always an issue. Last week I went to the location at 4:40pm and a sign was up and no one was able to order. I ordered today at 3:10 (30 minutes before close time) and my order was placed online successfully. I had a dasher go to the location to find a sign that the location is closed. Extremely poor service that an order was not prepared when made well before close time. I will not be giving this location any further attempts and will also recommend others to use the location in hanover.

You need better...

This location closes by 7pm. Despite all the interaction with reviews, NO one from Charley's has corrected the hours on Google... Why do they close so early anyway??? Last time I was in this food-court; I watched them serve 9 orders in the last 10 minutes of being open, turning away a 10th person at 7pm. While serving 9 orders in 10 minutes is impressive; This portrays that there is a demand for them to stay open later. The PX closes at 8pm; at most malls food-courts stay open until or later than store hours. Not this one,...